Client Testimonials

Carpets look new, great custom service from our tech.

The gentleman that completed the carpet cleaning did an excellent job.

Loved the service and the knowledge of Terrence, our carpet cleaning specialist. He went out of his way to explain the process, offer extra service, and was extremely honest with what was possible to clean and what wasn’t. He was great, we never felt over sold or pressured to buy anything we didn’t need. And our carpets feel clean, not stiff like they did with Stanley Steamer. We will definitely call Zero Rez again and hopefully get Terrence since he was excellent!

Brian was awesome!

Jerrit was amazing!!!! He was timely and did a beautiful job!

The technicians, Mike and Ryan, were very professional, courteous and task oriented. Mike actually did the cleaning, as Ryan was in training. Mike explained what we could expect from the cleaning and he did exactly as stated. We are very pleased with the thorough cleaning and the finished look of our "clean" carpets. This is actually our 2nd experience with Zerorez and we intend to share our great experience with others. Keep up the great work Mike and Zerorez!

Carpet cleaning man was very nice!! He showed us several things to help us out. Will use again an refer.

I like how Zerorex used powered water and pretreat your carpets before cleaning. Very professional service.

Personable staff, quick, quality services

The person who cleaned my carpet was excellent.

I was very happy with the result of the service . Even though the young man tried to upsell me on things I did not want he was polite, respectful and stopped as soon as I explained this was all I wanted. The carpets looked great and he did a good job.

Cleaning was thorough and done very well.

How clean I see and feel my carpets are after service.

I like that the technician was very knowledgeable about the products and services

Great job, smells great and very professional!

I loved how our carpets looked and feel after the Zerorez associate was finished. The only thing I didn't like is the sludge from the machine was dropped on our lawn and killed the grass!

Honestly, your employee Tohmas Brooks is part of the reason. We used him once and requested him when we had it done a second time. Very professional, friendly and knows his stuff. Great representative of your company!

Zerorez products does a good job of cleaning our carpet. I love how much faster the carpet dries. Jason, our tech, provides excellent service and he was very professional.

Isaiah did a great JOB!!

My technician was a great communicator, kept me updated every step of the way. He was prompt, thorough and professional- he also wore a mask and was very conscientious about safety and virus mitigation which I really appreciated during this current epidemic. My carpets look great!

Both crews that came to do work (duct and carpet cleaners) were well spoken, clean looking, presentable, knowledgeable and pleasant to talk with. I felt open to ask questions and was given satisfactory answers. They all represented your company very well.

-the carpet was clean and not sticky or stiff afterwards. They dried in the time I was told. He gave suggestions as to helping keep them clean and dry faster.
-the house smelt clean after the duct cleaning and I really liked that photos were sent of the ducts.
-Suggestions as to if or when another cleaning would be necessary in the future.
-they appeared to have no issue with me watching them work or checking what was being done. This showed me their confidence in their work and abilities.
-both crews reiterated that if I was not satisfied that I should call and/or they would come back

I chose Zerores from hearing your ad on the FISH radio station. I was very pleased and will use you again as well as refer your company to others.

Technician explained in detail process and made sure I was pleased with results. Covered other services available but no hard line sales tactics. Very good job!

Onsite customer service was great. Ended up dry cleaning my sofa to sanitize it, followed by Scotch Guard. It looks great and we are very satisfied.

Very polite and curtious. Done in 45 mins asked me if I had questions went over everything and professional. Would use again and highly recommended.

Technician was great and worked with me to figure out the best options for cleaning certain areas. We are pleased with the results. Love the quick drying time also!

I liked the ease of making an appointment. The technician, Vance, called 25 minutes before he arrived and was here at exactly the appointed time. He is an incredibly pleasant young man and I would think is an incredible asset the the company. He explained in detail what he would be doing and shared the quote for the job before he started. It was exactly what I had been quoted online when I made the appointment. All in all, it was the very best of service and I have nothing but accolades for Vance and the company.

Young man was very Professional and respectful but most of all he did an outstanding job cleaning my carpet. He should be commended for representing your business very well.
Name removed

quality of work was very good , removed all stain from carpets now look brand new.

Quick
No nonsense
IN
Out
Clean carpet

Fast and on time