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Client Testimonials
Very Friendly service and our carpets look great!
Technician explained all that he was doing on all checks. Very knowledgably and friendly.
Professional service and courteous employees
Your technician did an excellent job. Very thorough.
Excellent / friendly service for a great price. We'll be using them again for sure.
Scheduling was easy, the quality of work was good and the technician was professional and helpful.
Tech was professional, efficient and polite, he did a great job, would highly recommend.
Great service and skillful and polite technicians.
The Zerorez reps were so friendly and professional. Zerorez is absolutely the best.
My technician Roger was very professional and accommodating. He did a great job with our carpets. He was engaging, expressed his appreciation of Zerorez. you’ve got a good guy there
Jason was really, really great!
My carpet is like new in rooms that I never imagined stains could be removed. Great customer service!
Daniel was fantastic! Stayed late and did a wonderful job on our carpets! They look ready to be sold :).
Great people and everything is super clean.
Everybody, except for one lady I spoke to over the phone, has been great. Carlton was awesome, as were the two gentlemen who delivered my carpet and pad. More importantly the results were fantastic.
Carlton was awesome! He was very knowledgeable and walked me thought the entire process step by step. He took great care of my home and my carpets look amazing!
Our service was scheduled between 1 and 2. Your technician showed up right at 1. He was very polite, prompt and efficient.
Cleaned a very dirty carpet. Dried in frame as technician stated.
Outstanding service
The young man was very professional and did a great job.!
Professional, prompt and thorough service at a great price
Carpet looks much better after cleaning and most spots come up
Your service associates were very professional.
Carpet looks amazing. Chris (your technician) was incredible. How customer service and attention to detail was epic. We just recommended him and Zerorez to a family member. We give Zerorez a 10 and Chris a 15.
My "10" is based on a return visit on October 27th after my original service was just horrible and I rated it "0". First, I was very impressed that a manager called me at 8:30 the morning after I submitted my survey check to see why I was dissatisfied. Reluctantly, I consented to having a DIFFERENT serviceman return to my home to address the area that was still very dirty. When I questioned the original serviceman about why the stains didn't come out, he said, "They are just too old. I did the best I could but I am not God.", so I definitely did NOT want him back in my home.
The new serviceman--Deparr M--did an EXCELLENT job--the stains are COMPLETELY gone. The contrast in the quality of service is unbelievable. Deparr, should receive a raise and be promoted to being a trainer--both his skills and his attitude were very professional in contrast to the incompetence and flippant attitude of the original serviceman.
The cleaning is excellent. The Service tech was terrific.
Clean
Your team is very professional, courteous, on time and they do a fantastic job.
The technician was very professional and good at what he was doing.
We were very happy with the work he did.
Zerorez always does a great job!! Recommend them as ll the time!!