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Member Testimonials
The West Chester Y is great, beautiful facility, everyone is tops there. The only concern I have is your membership keeps increasing, and I can see a time where it becomes too crowded to enjoy anymore... Today it is not too crowded except occasionally during the summer with kids activities - I love kids don't get me wrong.
Friendly people, up to date equipment, coffee and lounge area, events for the family and kids.
love how friendly all are at the Brandywine Y you don’t always have that at other Ys
Love the classes esp water aqua and cycle spin classes!
Can you PLEASE DO MORE NIGHT CLASSES 7 pm for Aqua Cardio ! Not enough water classes at night for younger working women and men
Friendly competent staff; great instructors; variety of programs and times offered. Flexible hours and options for staying healthy!
Community
Proximity. Plus the variety of group activities. Love the parents night out days during the month. keeps our kid engaged.
The facility is well managed and well maintained.
The variety of classes for all ages.
The equipment is newish
The instructors are excellent
the gym and bridge Looking forward to Silver Sneakers now that it is here.
Great pool and Masters swimming program.
I like the hours, the equipment, the workers, and the convenient locations.
There is every type of workout imaginable available at the Y. You can go there at just about any time you would like. They are very well staffed with friendly and competent people and it is affordable for most people. I don't use the child care services, but for young people with kids, it is a great service. It is a great place!!
Group exercise classes
Hours of operation
Services and facilities available (pool, kids zone, and parents night out)
Updated fitness gear
Ease of scanning in
Variety of fitness gear
Gretat staff and facility
See prior responses to survey.
The facilities are spacious, allowing for many people to work out but not feel like their personal space is encroached upon. Exercise is not glamorous, who wants an audience? The equipment is well functioning and I don’t have to wait to use them.
The group exercise classes
Friendliness of instructors and staff
Inclusiveness for all people
Variety of activities
LOVE that you’re offering classes for homeschoolers!
Affordable
My daughters instructor Elyse is awesome. Swim lessons are great. Loryn in aquatics is responsive and attentive to member needs.
Regarding the survey, you regularly send it out. However, if critical feedback is provided your response is very poor. The Y seems to embody the attitude that since you are a non profit, everyone must smile and think positively about everything you do. Members pay a lot of money, over 1500 dollars last year, and deserve a caring response when they have issues with programming. You have forgo
The instructor is great and very patient with the kids! My son has improved at swimming so much in a short time!
The Y works with senior in regards to members fees. It offer many classes for seniors. The staff is friendly, always helpful, and always available to assist answering questions, or giving suggestions. I love the united nations feeling at the Y, beautiful flags hanging in the gym.
ALL ARE WELCOMED AT THE Y. There is nothing to dislike about the "Y". I am winding down from a 12 weeks life strong class and I can't say thank you enough for this wonderful experience.
I love the selection of group exercise classes!
I love having a safe space to exercise and take classes. I’ve lost a little over 100 lbs in the last year follow bariatric surgery, and the Y has helped me surpass my goals. My kids are also on the swim team and we love our Marlins family!
I'm a huge fan of the folks who work there. It's family which is why I enjoy spending hours every week in an attempt to stay in shape while having some fun.
Keep doing what you're doing.
Name removed
Variety and convenience
Access to great workout facilities, basketball court and a very clean pool area. There is also a separate pool for the little kids to play in so it does not take up valuable lap lane time.
Convenient
The classes and the friendliness of staff. It is a very positive place!
Everything! I especially enjoy a variety of excellent group classes, the friendly caring atmosphere, and the motivating and professional instructors, who encourage members of all ages to achieve their fitness goals.