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Member Testimonials
variety, customer service
Keeps kids busy with no electronics!!
Pleasant people
Not enough activities for "older" people
I feel there is something for everyone, our suggestions are often addressed. The staff is readily available to help and answer questions. Social activities are varied and I feel I have learned a variety of physical exercise towards a more active lifestyle!
I enjoy the aqua classes at 8:30 am taught by Leslie. She is great!
The indoor competition pool and locker rooms are fantastic!
There are plenty of options to chose from, swimming, free weights, weight machines, cardio equipment, stretching area and a wide choice of group exercise classes with incredible instructors. Every person I have come in contact with at the Y has been very knowledgeable.
I like the variety of classes offered.
The directors and counselors are great! Flexibe, kind, loving and super fun people! Our son loves it!
I think the Airport Road "Y" needs to be more forthright with its members, for example:
1. I hesitated to return because I wanted to swim in the diving well. No one told me that you were short LifeGuards, so you could not open the well.
2. The building does not feel safe, there is no additional air flow, especially in the locker rooms. Members continue to run wall fans!
3. Though they have two air purifiers at the Airport Road "Y," for the square footage, they need more. Probably not a bad idea to add them to the locker rooms?
COVID is not going away, members need to be updated on continuing protections.
Well trained leaders on your staff. Very qualified and pleasant.
I like the water classess.
Accessible and convenient. Love the West Chester location specifically because of the wide range of activities offered every day.
My daughter loves summer camp
We loved taking out little one to water discovery. The instructor was knowledgeable, patient and kind. I only wish the YMCA was offering this program to non members in the summer.
The Y makes safety at the pool its top priority!
Many classes to choose from.
There’s something for everybody, not just the perfect bodies
Pools
Pool
Variety of classes and great instructors!
Childcare, motivating instructors Ana challenging classes
The instructors are the best!
Friendly and convenient.
The indoor pool has been great--always good temperature, clean, well run.
I love the YMCAs caring staff. They make all the classes and activities fun and beneficial. They pick up on new folks and make them feel welcome!
a lot of programs available, employees are especially sweet and kind, reasonable rates. I decided to join Y after participating in the Lifestrong Program for cancer survivors.
great staff/instructors . . .
great competition pool

Many classes to choose from and staff are always ver nice.