Client Testimonials
I had been unhappy with the technician and the quality of cleaning at a previous cleaning. I was surprised, because I had heard such good things about the company on KMOX. I had written to Zerorez to make them aware, and soon received a phone call, pretty much insisting they wanted to send a more seasoned technician out to make it right. That impressed me. Mark and his assistant came yesterday (July 7, 2021). They did make it right. My main reason to have the carpet cleaned was a buildup of dust/dirt along the baseboards, which I had explained to the previous technician, citing my expectation with their flat-edge cleaner apparatus that I expected he could come close to the baseboards. The previous technician did not come close, as I noticed the edges were not even damp. Mark explained the reasons causing build-up, explained he would do his best but perhaps could not completely eliminate the stains. True, there still is some residual, but it is lighter and not to noticeable now. My husband and I appreciated his honesty, his taking his time with us, his efficiency and wonderful cleaning of the carpet, and his cleaning the entire carpeting, although I had said he only needed to clean the edges and high traffic areas. Thank you, Zerorez, and know that we will be recommending your company to our friends.
Love what a great job sedrick does!!
You did a great job of cleaning up after our pets. Thanks for taking care of our new carpets.
Workers are pleasant, knowledgeable and thorough. When I emailed to say I needed someone to come back, I got a quick response and follow up. The carpet looks great and smells even better!
Work was done as promised. Tech was on time and all went well.
Works wonderfully
Josh was very courteous and showed care for my personal property. It look great when he finished.
Carpets look great! Haven’t looked this good in a long time!
Technician was excellent. Great attitude and very efficient.
The staff is very polite and knowledgeable! They go above and beyond to ensure a job well done. Each time we have used Zerorez they have treated my home with such respect and are not satisfied until I was!
My old carpeting has a new life. The service was very fast and the technician was polite and knowledgeable.
The technician explained the process to me, answered my questions, showed me before and after pictures, and cleaned up before he left.
Great service
Very professional worker. The pre spray is key to the removal of pesky stains. A well job done.
Quick and easy, professional and friendly!
Technician was on time, well-prepared, engaged, thorough, polite, and about business. Floors look great! Price was right. This is the second excellent Zerorez cleaning (another house last week) in seven days. Great work!
The person was on time and did a great job and your product cleaned the carpet a lot better than any other service we had.
Mark and DT were very professional and knowledgeable. Mark was training DT, but he seemed to pretty much know how to do things. They were thorough as well as quick, which I appreciated very much.
Very prompt and professional.
He was very thorough and kind! He did a great job!
Both the duct cleaning and carpet cleaning techs were first rate. Professional,courteous and on time. Very customer focused. Would recommend the company to anyone.
the serviceman was excellent
Excellent service with spectacular results! Thank you for helping make our air cleaner before moving in.
Was happy with the results
Vey professional. Very quick. Made sure I really needed a full cleaning before actually doing it.
The tech was incredibly professional. They did a great job, so polite and our house feels so clean now!
Thank you for the quick response to the follow-up appointment we requested. Technician (First name removed) did an outstanding job and was very thorough.
The crew did a great job. It was quick but was more expensive than I thought it would be.
Great customer service! Our service member ran out of a product and came back the next business day to fix the issue and threw in an extra cleaning on the house. The work they did was fantastic and they care about the customers and work to fix any problems. Will definitely use again.
Our carpet cleaner Cameron showed up promptly at 11am, was very professional and courteous, and explained each step and process while cleaning the carpets. The carpets looked fantastic when the cleaning was done, and I would definitely recommend this service to friends.
Very efficient use of time. Knowledgeable serviceman. Excellent courtesy.