Client Testimonials
Very good customer service.
Technician went back k er areas that had stubborn pet odors. The smell is still there, but I appreciate the extra effort.
Tez was very nice and easy to work with. We are very happy with the finished product.
Technician very nice and explained things. Returned a few days later to take care of a spot that emerged after cleaning. Carpets look great.
The team did a fantastic job! They were very effective and informative. They even went above and beyond: I recently had our roof replaced, they noticed several roofing nails on the driveway still, they collected and disposed of those too!!
First time for air duct, cleaning, highly recommend! The crew was very thorough in the explanation of the process, and they were in and out under the time that I was originally told.
- Quick service, friendly workers, good price
Carpet cleaning. Jason was excellent. Price was reasonable. Calling for vent cleaning next!!
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Excellent staff and very good results with your equipment
Did a great job, and was very efficient
They were flexible when I had to reschedule, explained everything very well, communicated effectively, and also recommended additional services to improve our home!!
Would absolutely recommend to a friend!!
Would definitely recommend!!
Dominic has been my tech two different times now and he’s been so kind and professional both times. He does a great job of explaining all the processes and offering suggestions.
Good and polite technicians. Thorough job and easy to schedule the work.
fast and efficient
My carpets look great. He was very professional, knowledgeable and courteous. He also had corner protectors so the hoses did not do any damage to my walls. The only thing is that my hallway is very small so I was hoping it would not count as a room which it did.
We had all of our carpets cleaned a few days ago. Jason our technician was extremely personable and very knowledgeable. Our house looks fresh and clean. We are very pleased with the way everything looks
Whole experience was pleasant. Techs were nice and professional. Same for sales. Price was reasonable.
Technician was great!
Cleaning looks wonderful!
great job
Do a great job, on time, polite, and work quickly.
The tech was clean, friendly and inquired as to my concerns about problem areas that needed extra attention. He did a great job on the carpet cleaning. I was happy with the way the high-traffic areas cleaned up and he took his time to extract almost all of the cleaning solution from the carpet.
I wasn't as happy with the tile grout cleaning. The area which I pointed out needing the most attention did not come as clean as I thought it could have. The company that cleaned the grout last time used a small, rotating cleaning head with high pressure, hot water jets that cleaned the grout very well. I did not see the Zerorez tech use this type of cleaning head. He used only a powered scrubbing brush which did well on the lightly soiled grout and the tiles themselves, but not as good on the heavily soiled grout area.
Overall, I was pleased with the whole job, but I felt the tile could have used a little more attention. I didn't say anything while the tech was still here even though the grout was still dark. I assumed the dark was because the grout was still wet. It did lighten as it dried, but the noted problem area still looks dirty.
I will probably look for a different vendor the next time I need tile grout cleaned but would use Zerorez for carpet cleaning again.
Thanks.
Thanks.
My technician worked very efficiently and finished the job quickly. I was very pleased with his work. My carpets look great! I have used Zerorez in the past and will use them again!
Friendly
Efficient, informative, careful with my household
Excellent cleaning
Cyrus was FANTASTIC. Such a hard worker & so informed with process. He was also so friendly & charming.
Work was done in a professional, courteous, and timely manner. Would highly recommend them