Client Testimonials
Very professional and carpet was not soaking wet. Carpet looks great!
Affordable and a quick process.
The team was extremely polite and professional. We had just moved in to our home and they helped up understand our systems and how to best use them. Quick and efficient service!
NEED GERN KILLER IN WATER.
The accuracy and early arrival
The service was fantastic and our technician was so great! Friendly and thoughtful about our home, definitely worth it and will keep using Zerorez!
Friendly, informative and thorough!
Friendly, informative and good at what they do!
Technicians were very professional and polite. They were very thorough with explaining the process to me.
Your services are top notch, always ready to answer any questions if needed.
Did an exceptional job! Have already told others about you!
Polite and professional tech who did the cleaning. Offered helpful add-ons but not pushy. Just did a great job!
Our technicians explained every step in an easy to understand way. They ensured I would be satisfied by walking me through the treatment plan. I was super satisfied!
Our technicians explained every step in an easy to understand way. They ensured I would be satisfied by walking me through the treatment plan. I was super satisfied!
Really cleans carpets well; easy to book both online and by phone; the gentleman that cleaned my carpet was respectful, nice and professional. He had cleaned my carpet twice before. I was glad he was the one who came. It was like family coming.
Efficient, knowledgeable staff, and great prices.
Guys were nice and fast.
They are quick and do an amazing job. My carpet looks amazing! Our technician Shawn was wonderful too!
Made our 20 year old carpets look new
Mark and his crew were very professional and on time. They went through every step that they were going to perform. Mark was very informative on what we could be doing better in the home. Will definitely use again
Friendly, courteous staff
The serviceman was very polite and professional. He was also knowledgeable about the products Zerorez offers.
Tech was knowledgeable and Very friendly… did a outstanding job
Prompt, courteous and carpets cleaned well
I am a repeat customer.
The technician, Dominic, called to let me know he was on his way, was beyond polite!! Did an amazing job after my sharing with him my having grandkids, and all the spills!!!
The service tech did a very thorough job, was friendly and answered all my questions, and was very efficient.
Zerorez provided a great service, easy to schedule and was there on time. Ben was very informative, explained everything before he started and did a clean job.
The employee you sent out, Mark, who appeared to be in charge, went over and beyond to help us out. He explained things in depth and to my satisfaction. He also managed to get my dryers hose reconnected for us, which was a huge favor that he said didn't take him but a few minutes.
He convinced me to spray the vents with something he described as something akin to clear coating the whole system. It was another $140 and unexpected.
It did however, seem to make the air coming through smell fresh. Definitely was a difference.
But, as someone who was a professional painter for 30 plus years, I can't explain how the cost was so high? He only spent litteraly a few minutes doing it downstairs? I didn't see a spray can of what he used? No spray rig of course, either? Thought he walked back up empty handed, so not sure how it was done? If I were running product through a spray rig for that short of time, it hardly seems that the cost of the product and his labor could account for the high price?
Mark explained that it helps to keep the system clean and slick and protects against quick, future buildup. The process makes sense but I just wonder how many pass it up because of the cost? I almost did and is why I really couldn't leave the guys a tip.
Sorry to say, it felt like I was getting a bit gouged with the pricing. Otherwise, I am very satisfied with not just Mark but the whole crew. All very polite and conscientious.
Technicians are always very knowledgeable and seasoned. Fast service and the before and after photos are really great to have to prove out the cost benefit of the service.
Carpets are clean without order left behind , fast drying, always professional.