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Client Testimonials
Shane came out and was very informative and thorough with his work. Our carpet and tile looks wonderful. He also cleaned our couches and we are very glad for the service. We need to better understand the $150 protection plan that was offered. We purchased it, but we need to know what that covers. How long does it last? Is there a service fee if someone has to come back out and assist?
Very friendly technician and he did a great job
I was very pleased with my carpet cleaning that Steven did. He was timely and did a very good job. My carpet looks great!
We always are happy with services. Techs are very good and customer service focused.
Great technican - super honest and helpful
Easy to schedule and got an opening fairly quickly even though we had to reschedule a few days later because you didn't have a enough people on a Saturday.
I had 5 rooms done in my home and he did a great job. Very friendly and helpful.
Quick, thorough, reliable, local and affordable.
Jessie got rid of ALL the spots.
your materials that you use. very good
I have a very sensitive, highly allergenic dog who doesn’t react to your products like she has to other carpet cleaning companies products.
I am very pleased with the results of my carpet cleaning that I received from zero rez. I know that whenever I call to receive a cleaning of my carpet I can always depend on a professional, courteous, and thorough cleaning done in a timely manner.
Thank-you ZERO Rez for such a friendly and enjoyable experience. I will definitely be recommending your services to all of my friends.
Sincerely,
Ms. Yvonne Gates
Ron is amazing! The process is simple and easy.
Professional, on time and did a great job.
Anthony was extremely knowledgeable, thorough, and patient. Even when he had to leave and come back on a very hot Saturday. I could not be more pleased with the results. Thank you!
ATTENTION: RUG ROOM MANAGER, Shawanda, ZEROREZ OWNER STEVE COLTON:
On 6-27-24, I completed a survey. I received a phone call this morning that the survey “hurt” Brandon. I, in no way, intended to reflect on Brandon’s performance. Again, NO WAY WHATSOEVER, did my survey comments mean to be connected to the already beyond excellent performance of tech Brandon. Brandon is a superb representative of Zerorez with his customer service skills. He is the type employee that will excel to greater things.
I misread the 6-27-24 survey. My aggravation was the frequency of the repeated emails & based of my 0 rating. IT IS IMPORTANT THAT ZEROREZ REVISIT THEIR MARKETING STRATEGIES.
Great service. The young man was was friendly and did a good job.
Cleaned and not soaked, carpet dries very quickly 4-6 hours. No residue. The carpet tech only advised us on what we needed, not what he wanted to sell.
I will never use anyone else, I have used them 3 times, one time was for my sofas, they look brand new, next I will be having them do my car!!!
People who cleaned the carpets were friendly and professional. Things were explained. I am happy with the outcome.
Clean carpets. No film.
Great service, timely and effective
Excellent service, good people
Great people, effective services
Carpets looked and smelled great after tech left
The tech was GREAT and fast!! All of the areas I had work done on turned out better than I expected. Had some stains i thought would never come out, yet he made them disapear.
Service was excellent and the friendliness of the staff, Lee and Tony in particular, made our experience seamless! They followed up on everything and ensured all the specifics we asked for were taken care of. We are so happy with the service you all provided and would happily hire you again!
I love that offer a pick up and drop off service.
Great customer service on the phone.
I like the discount too.
Thank you so much
very professional and did a great job
Very pleasant a technician