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Client Testimonials
Good price, easy scheduling, excellent work.
YOUR COMPANY REPRESENTATIVE WAS VERY EFFECIENT AND HELPFUL.
I received a full explanation and he explained everything in detail to me before he started. He was prompt and cleaned thoroughly. Very happy with the service! Will definitely use your services again!
No Chemicals are used, fast drying time.
The Technician (Donald) was a very young, but professionally mature fellow. He explained very clearly his assessment of the needs of our carpet and surfaces. It's never easy when the tab for recommended services (once the technician sees it), is coming on over $100.00 than what my daughter (it's her home) had set up when she called in to book the cleaning.
That's not Donald's fault, but he is the guy who gets the reaction.
And I think you could do a better job on the phone calls or online when customers contact you, that the estimate given is only an estimate of a very straightforward cleaning with nothing extra needed (like for us, the odor neutralizers because she has dogs). And that more services might be needed or recommended that would increase the price.
Donald did a good job of creating trust which I regarded when he told me his recommendations.
I guess it helped that I didn't know the original quote given to my daughter, so I was an easy sell - but anyway, it went well, and the actual carpet cleaning done by Donald was excellent.
Great scheduling and service!
Service
They did a great job and in a timely matter. I'll be happy to use them again
Friendly, on time and carpets look great
prompt & thorough. will call again
Great service, fast and efficient. Cesar was amazing and so helpful!
Easy company to schedule with and have service done. Katlyn and Anthony are great assets to zeroes. They are very professional, polite, and show they know their business well. Thank you for another great experience.
Technician was timely, informative, and very professional. Highly recommend!
Didn't get all the stains out but removes the bad oders.
The service man was very efficient. He arrived on time, set up quickly and left my aged rug looking like new. I'd like to have the same person every time.
Name removed
Demaris and Darius were friendly...they inspected the air duct/air handler system thoroughly and were efficient in their work, communicating well with me along the way. Good team!
Alex did a fantastic job of cleaning the carpets, managing to remove some heavy stains, and then cleaned and polished the wood floors beautifully. He also communicated well with me and took pride in his work.
A job quite well done,a couple of fain
t spots left behind.Great customer service! We also still have your fan ready for pick
Love and the product u use to clean carpet. Prompt service
The employee (sorry, forgot his name) that cleaned our carpets was nice, professional, and did a thorough job. Always very satisfied with the quality of work Zerorez does!
Our carpet professional had great communication, listened to and addressed our concerns, and did an amazing job. The results were better than expected. I do not know why I waited so long and have been telling everyone what a great experience it was. Thank you!!
no harsh chemicals, clean and natural and.relatively dry when cleaning completed
Professional.technicoans!
Zerorez is totally consistent in service delivery and quality of product.
The Technician that came out to my house was very knowledgeable. He was quick and did an excellent job. I love Zerorez!
Professional Work done and punctual.
Great customer service 👏
From the call to schedule, to the completion of my carpet cleaning, it was a good experience. I am super happy with my service.
The service was great.
I have my carpet clean twice a year. The last time the company l always used I was not please with their work. I have been checking y'all out on good morning Texas, and decided to give y'all a call.
I have already shared a review, via email.
However, the technician was polite, efficient, and helpful. The system and process were effective. I was pleased with the fresh scent.
All good excellent service
Professional and most of all carpet looks great.