Client Testimonials

The team was efficient, professional, and easy to work with!

The guy was so great! We wanted to get the carpets clean in our new house because the previous owners had dogs. I mentioned that to the guy and this man got nose to carpet to smell it to figure out what would be the best clean!

I appreciate that an experienced technician (Joe) came to fix the streaks that the inexperienced one had left on my carpet. Next time I will ask for the experienced one right off the bat.
Also - Joe kindly left a large fan here two days ago to aid in the drying process. I left it on the front step all day yesterday and today so someone could pick it up but it’s still there.
Can someone take it tomorrow pls?

We liked the guy who cleaned our carpet. He was very professional & did a great job. He showed up on time & got the work done efficiently. The carpets appear much cleaner than after the last company we hired to clean them. We’re very happy with Zerorez.

Pro service, on time. Very friendly and did a great job. Second time I have had them out to clean. Not sure why anyone would use a different service.

Love the technique used and the results. Very professional and informative

Excellent job cleaning very dirty rugs! Collin and Ian were very professional - thoroughly explained what needed to be done and did a great job.

Polite, appreciated redo on couch

Reasonably priced, great customer service

Sal was fantastic. On time, communicated extremely well, and was very clear what carpet he was going to clean and how much it was going to cost.

He did a wonderful job and was able to get alot of wear stains out. What we liked most was the absence of chemicals and smells. He was able to extract so much of the water so the carpet was barely damp when he was done.

Would recommend them to anyone who wants a company they can trust and work that is exceptional at a fair price.

Very thorough, efficient, professional, friendly and excellent service

I like that the products are natural and the service was excellent.

Easy to schedule, the tech was on time, kind and efficient.

Our technician.was amazing. Very friendly, informative and did a great job!!

Easy to schedule, technicians are always professional and efficient. John was great!

Great service and exceptional clean.

Rugs always look good after cleaning.
Person doing the cleaning explains the process thoroughly and is very pleasant.

How convenient the services are.

I spoke with Carla from your Irvine office to schedule our recent carpet cleaning service. I have worked with Carla for past service appointments and have always been thoroughly pleased with her professional courtesy, consideration, empathy and assistance. For our original cleaning appointment, my wife and I were disappointed with the results in some respects. I discussed the circumstances and our feelings with Carla, and she kindly, and cheerfully, scheduled another service appointment for us to rectify the carpet areas of concern without additional charges. She assigned Matt to do the requested follow up work, and he was very cordial, pleasant and informative while doing an excellent job with the desired additional cleaning. We would like for Matt to do our carpeting cleaning work in the future.

With sincere appreciation to Carla, Matt and Zerorez for the noteworthy service and care provided to us,

Steven D. Telish
412 San Nicholas Court
Laguna Beach, CA 92651
Phone number removed

Courteous associate, hard worker, explained the ideal drying time. He did a good job

Technicians were on time, polite. and did a good job.

I had some extremely dirty carpets so I called Zerorez. My technician, Josh, came out and looked at the situation. He was very professional and knowledgeable He advised me on offers Zerorez had available to fit my needs and wasn't pushy. After about an hour, he was finished and my carpets looked and smelled brand new. I'm so pleased that I am scheduling an appointment to have Zerorez & Josh do the carpet in my other house done at the end of this month. Thank you Zerorez & Josh for make my life easier. L.Henry

My carpet is clean and nice person took care of it thank you 😊

Not this past treatment, but the treatment of 2024 Gary came out to our house. He did an excellent, through job. The young man who came out to our house last week was polite, but he did drive off the driveway smashing our grass and small flower bed and he killed a small spot in our grass maybe dumping something? He did not do the same job Gary did, but he was polite and the carpet and couch did get cleaned. I would not send him to a client's home who is very demanding or particular - that would not be a good fit. If Gary still works there, I will request him in the future.

Josh and his team did a fantastic job of cleaning the tile areas of our home. Thank you for making old tile floors look brand new!

We have been working with Zerorez for quite a few years and we have no regrets.

Their staff is the best to work with and they always welcome any feedback.

The guys were great! Dominick was quick to get a new quote for me when I changed my order. The carpet looks almost brand new and smells great!

No recommendations at this time.

Everything

Tech was very professional and the final results were great.