- Phone: 425-453-9376
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Client Testimonials
Professional, prompt and friendly. We have had Zerorez twice and they have done a great job both times.
Kashi (name spelling?) was right on time, did a very thorough job, and explained everything. Carpet came out better than I expected due the nature of our business and it never had been cleaned in 5 years.
I appreciate that you try to use green products that are less damaging to our environment. Service was excellent. Your representative kept checking with me to ensure I was satisfied and did a great job explaining the process. The only negative was that it took over 24 hours for my mattress to dry. Still, this is not enough to prevent me from using your services again or recommending you to others.
The kind associate and his quick thorough work in our home.
Gets the dirt out and it stays out since there is no residue
Bret was a very nice young man who explained the process and he did a great job!
The fact that no chemical solvents, soaps or toxic substances were used in the cleaning process. Took longer to dry than the 4-6 hr interval cited by the techs
We were impressed with the dog urine stain removal.
We were surprised that no literature about the products or other types of services were not left behind.
Love the fact that they are "green". No odor, the carpets dried really fast. Loved the thyme product for my furniture that may have been exposed to mold. Service was fantastic. They had someone call when they were running late.
Professional, contacted me in advance for appointment and when the tech was on his way
The odor lock for pet odor worked really well and the carpet really did dry quickly like you said despite a thorough cleaning.
The gentleman who came here was very professional and spent a lot of time explaining the procedures and giving options. I really appreciated it.
Your friendly, efficient employees were a pleasure to work with. Our carpets have never looked better!
They did a good job on our carpet cleaning
From the moment I contacted Zerorez, I was met with a warm greeting that was accompanied by a very helpful receptionist named Amanda. She thoroughly covered what their service provided, how it differed from other carpet cleaning services and reasured me when the logistics and timing were a concern I had, that we'd get it done together. She explained that they used no chemicals which was one of the things that drew me to them when I heard their Ad on the radio station 105.3.
Communication with the Tech Brandon was great and our meeting up went very smoothly. He went over the process with me answering any questions I had and did a wonderful job cleaning the carpets which I will be moving to. With the chemical free aspect of the process they use, I know my grandchildren will be safe playing on the floor.
I would definitely recommend them to my friends and family. Their cost is very reasonable.
fast, friendly customer service. the technician was very courteous and explained in great detail what he was preparing to do and who long it would take to complete the job at hand.
Brendon and your products did a wonderful job on an older carpet that was very dirty. We will certainly have a Zerorez cleaning again. We have recommended you to two friends who will be calling you soon.
My carpet looks wonderful!
carpets appeared to be much cleaner than conventional steam cleaning and also dried faster.
The young man that came to our home was very polite and answered all of my questions.
No chemicals or soaps
The service from the technician to the person who booked my appointment was very professional.
Friendly service!
Seems to be a a very clean system (it has only been a few days so I'm only assuming the "clean" will continue.
When the nice young fellow arrived and while he was there was very courteous, answered my questions and even did an extra job that I hadn't discussed in my initial call for carpet cleaning. Yes, if the carpets stay spot free (don't return in same place) as you have advertised, I'll definitely use your services again. I might be interested in the wood floor cleaning when that is available (the receptionist told me that you aren't doing that at this time).
The technician was terrific. He was courteous and knowledgeable. We will definitely use zeroRex again.
My technician had never seen a situation like mine. He did a fantastic job.
The professionalism of Brandon, he explained everything in great detail, and was very conscientious. I like that the products used are chemical free.
very thorough
Super friendly and great experience with everyone we dealt with. Excillent job in the end, will for sure be using again.

No hard sell of services available. Carpets look amazing!