Customer Testimonials
We have had the same tech, Dayvon Miller, for several years now. He is very knowledgeable and has eliminated some ant and bug problems that other companies were not able to eliminate. He also takes the time to listen to my concerns and questions and he doesn't try to upsell any services.
The serviceman always calls beforehand to tell me when he plans to be here and clearly explains in person and in writing what he did and anything he found and treated.
Everything was fine and David is great.
Prompt, professional, friendly
Always on time and do a thorough job.🍺🌮
Excellent customer service skills and
did a thorough job of spraying around my House
Friendliness, knowledge, punctuality,
Good service but a bit expensive.
They get the job done. I haven't seen an ant inside our house in a very long time Thank God. Their technician Stephen is personable but professional and will text us in advance of coming over to service the property in case we have any issues that need to be addressed and so we are not surprised by Terminix just showing up at an inconvenient time for us.
Workers are all great. Answer all our questions.
The "primary reason"! That's easy. It is because of one individual. Urban Rural Farmer. Of the 3 contracts, exclusion, termite and pesticide, only pesticide has offered one individual, Mr. Farmer, as a constant. His knowldge is vast. In the roughly 10 years as a customer we have had zero invasion of pests. To be fair, we have not had rodents or termites under the other two contracts either, but between pesticide inspections he is readily available to answer pesticide questions related to things we see outside of the house and appropriately addressing or dispelling our concerns. Such a relationship has never been established with the myriad of representatives from the other 2 contracts, exclusion and termite. Mr. Farmer is both "all business" and "professional" while simultaneously endearing himself to our family. Personality and demeanor are to us just as as important as performance and outcome.
Good Service
Service person very knowledgable, friendly and helpful
Mr. Arthur was very professional and thorough while at my home. He let you know when he was here and when he had finish.
great communication.
The service takes care of all our needs. The technician is very nice and knowledgeable.
Austin goes thru everything very well. He explains everything too.
George Hewitt is great!
Our rep Shay is great , she always texts ahead to let me know when she is on her way . She lets me know how everything went and asks if there are any problems . Shay is very professional and friendly .
I gave the high score because of my technicians. Currently, Gregory Shows has been thorough and kind when he comes and takes care of my house.
Great service
William Miller, our technician is wonderful. He is thorough, professional, and a joy to work with!
Technician was polite and let me know his arrival time and also notified me upon completion.
Professional and dependable.
Our rep, Matt Martel, is the best. Professional, knowledgeable, attentive, courteous.
excellent service and communication with the technicians.
The reason I gave you that rating is only because my technician is a very competent and personable. He is a credit to your business. He is always pleasant and anxious to please.
Unlike the department which was going to send me to collections even thoughI paid for one year in advance.
I have been a customer for wuite some time.
Kaylaa our tech does a great job treating our home Very thorough.
Professional, skilled, knowledgeable, friendly representative. Great products
Hernan, our service person is personable, communicates well, proficient at his job,
and even locked the open gate when he was done.