Customer Testimonials
Mark
Rich is an absolutely outstanding professional. He communicates effectively, has a deep understanding of his job and is always ready to go the extra mile! We are extremely lucky to have him service our home.
Why not?
Carlton is prompt. friendly and a professional technician.
Our technician Wes Strich is efficient, friendly, knowledgeable, and dependable.
Very friendly and acknologeable
Josh was really nice. Very professional. Good service
The service technician is knowledgeable, friendly and takes the time to explain treatment rationales.
Liked service
Steve Young is excellent. He is very attentive and knowledgeable.
Amazing and great service
William Hall is the best tech person ever.
For as long as I have been with Terminix, customer service has always satisfied and accommodated my needs and request. Rather than suffer the loss of a long standing client, the local manager worked with me during a brief period of financial hardship. I will always remember.
Terminix has come through on their service commitment.
Our Technician is fantastic! He is very knowledgeable, and communicates well.
Technician is respectful of the property and willing to discuss any findings. Always friendly and asks of any changes in pest activity or areas of concern.
I appreciate the service I receive. I get communication notifying me before arrival, during arrival and post service. That’s brilliant customer service.
Jimel was on time and I saw results immediately. When i saw more ants i sent him a video and he follow-up. Happy to be abel to cook in my kitchen again..
Great technician, and great customer service.
Knowledge, friendliness
Communication!
Helpful, friendly staff. Quick to respond
The tech Npha Sessay is very thorough, prompt and pleasant. He also educated on what and why he is applying chemicals and where.
My tech, Rick Manzo, is responsive to my needs.
Good visit - technician was very accommodating!
Our Terminex people who come to the house are all excellent! We are pleased with each of them.
The only reason I did mot give Terminex a 10 rating is because we don't have a local office now. We have to call an 800 number,, talk to someone at a call center, wait for a call back from someone, & have to wait for an appointment. It was much more personal when we first started with Terminex, when there was a local office & you cpuld call directly to it. The
system now is not smooth and we often have to
explain our problem more than once.
It can be confusing since we have our
pest control person, our termite person, & our crew who take care of our de-humidifier under the house. Please note that our service people are top-notch. We are happy with all of them.
Oir issue is the need to go through a big call center that often gets things mixed up. It does seem lile that is improving, though.
Thank you!
Great job. We don’t see any roaches.
Whenever I have a question about the treatments, Travis Crew is able to answer me in a way I can understand.
Love my service tech Jacob, he ensures there are no pests
I like our technician David a lot. He is conscientious, professional, and accommodating.