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Client Testimonials
Everything was fantastic. Scheduling was easy and friendly, the service techs were friendly and did a great job on our carpets and recliner, and the follow-up to get our area rug dropped off again was pleasant. Overall a very good experience.
Rachael was very nice and helpful when getting my service set up, and Anthony got my carpets smelling like they are new again!
Friendly customer service and you do the job requested.
Zerorez explains the service, the costs, is careful with your home and does a great job!
Once we made contact, you called ahead as promised and arrived on time. The two employees, Nick and Nate were very polite, explained the details and additional service options. Your call center said the company was located in Bethel Park and that turned out to be false. We had prepared and pretty much cleared the rooms and they were appreciative.
They work and their staff were excellant
the technician was awesome! really friendly and great to work with
Service was great.
Already recommended to others.
On time. Very efficient. Carpets look great. Workers were polite and answered all my questions.
Andrew was very knowledsble in his field! Friendly and effective!
Service was prompt and professional.
Excellelnt customer service!
Very professional and a job well done!
Very neat and professional. Great job.
Did a great job, love that everything is environmentally friendly and pet safe! Carpets were cleaned, smell fresh and dried very fast which was convenient for us.
Carpets are not soaked.
Everything !!
Professionalism time it took and the carpet looked great didn't take a long time to dry very happy with the results
The representative took time to explain what he would be doing before starting the job. He finished in a timely manner and left all items as he found them. Very professional.
Great service and professionalism!
The technician called ahead, was on time and friendly. He was very good about addressing each stain and explaining the process.
The only issue I disliked, was when the price went up $25 for each sofa because they were a microfiber fabric. Other than that I was very satisfied with the service. Thank you.
The service! carpet cleaner was so helpful, courteous and polite and showed a genuine concern to do the best job possible!
No residue and carpets look great.
Service
The tech was very personable and did a great job
The quality of the work was excellent. The courtesy and friendliness of the workers was great.
Very professional , great results.
good service my couch looks great very happy with the cleaning
Rachael, Director of First Impressions, was incredibly friendly! Nick, the Senior Technician, had an outstanding work ethic and left us with an impressive finished product.