Client Testimonials

Hello and thank you for the chance to give my feedback. My experience with zerorez did not start off well. The carpet cleaning was a gift to me from my family and there were problems with getting the gift certificate. Then later when my mother called about to ask when it would arrive the person on the phone was rude to her. She later filled out a feedback survey and a manager called her to fix the problem.

But once that was figured out, everything after that was great. We scheduled our appointment and everything on that day was perfect. We got a call 2 hours early saying that if it was okay with me they could come earlier. They arrived promptly and understood that I was not 100% ready since they came early.

They went over all my options and were very friendly. They did the work quickly and professionally. I can't say enough good things about the guys who came to my house. They were considerate of my things, and may family. I told them I had a pregnant wife and she was sensitive to strong smells. They went over the the chemicals they would use and what they could do to help.

The guys doing the work deserve a raise, a bonus, or a few extra days off. Employees like this are what makes a company great and you should do whatever is needed to keep them.

My experience with ZeroRez didnt start off great. But I believe it is how a company handles a problem that speaks to their quality.

Thank you

Prompt, professional, meticulous, great job!

Efficient and thorough. Appreciate the 3-room special.

Very easy to schedule appointment , my appointment was schedule for the following week . The technition was very friendly and knowledgeable . I loved the the product was safe for my pet and did not use harsh chemicals . The service was quick and my carpets looked great afterwards.

Professional and Friendly. Chris was excellent

Chris did a wonderful job! Definitely an asset to your company!
Name removed

Fast/friendly, affordable, no pressure sale, and my 8 yr old carpet looks 100x better! Thanks Zerorez!

Person who came was very nice. Excellent service, amazing results.

Andrew was very friendly, thourough and efficient!! He did a great job and we’re very pleased with the results.

Great tech !! On time polite and thorough

Appointment was on-time as scheduled, the technician was polite and the services were reasonable.

The technicians, Joe Mego and Joe Bizic, were both very professional and thorough in their work. We are extremely satisfied with their work and will be referring Zerorez to all our friends and family.

The carpet turned out so clean but the add on prices got ridiculous. Ryan, our tech was great!

Carpets turned out wonderful.

Carpets came out like new....Tech Dave was very professional and answered all questions

My carpets have never looked or smelled better. The technition was very polite, professional and honest about the services needed. He went above and beyond to make sure that we are satisfied with the services provided. The price was a great value. I have recommended to at least 10 friends this week.

It was super easy!

I liked the phone call the day before to give me an idea when the man would be arriving and he called me on his way and it was in the time frame given. He was very friendly and efficient with setting up and he was quick and accommodating with some furniture we moved around. The carpeting looks very clean BUT it has this "sticky" feeling to many areas and that was not there before.

Staff was very friendly and easy to work with. Carpet came out cleaner than expected and didn't take long at all!!

Very easy to make an appointment & within a reasonable time frame. Showed up early actually & got straight to cleaning. Stairs look really good.

Knowledgeable, energetic, enthusiastic and efficient technician. Very nice cleaning results and minimal inconvenience due to short drying time.

The person who came to my house was so nice and professional. Took the time to explain things. .

The job was done very well. The quoted price was what I paid. The serviceman was very nice and did more than I expected and made sure I was satisfied before he left

My father's carpets were trashed and now they look great. The technician was considerate, clean, and worked quickly. He took time to explain what he would be doing and to be sure I was happy with the outcome. I have already recommend this service to a neighbor.

This is the best carpet and sofa cleaning we've had. I heard all the radio ads and was skeptical but I'm 100% satisfied!

Nate ws great!

Everyone was friendly. Helpful. Efficient. Will be using again and recommend!!

Did an excellent job. The service person was very friendly and did a good job.

The guy was soooo helpful and friendly......our stairs turned out beautiful!!!!!!!!!

Everything was great! Easy to schedule, great communication, affordable price. The employee who came to my house was very friendly and professional. He made sure to answer any questions, helped me move items, and made sure I was happy with the quality of work before discussing payment. It was overall a great experience.