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Client Testimonials
Great service and convenient scheduling
The product that the technician use workmanship, politeness and the end results John did a great job
Representative showed up on time and worked diligently
Everything
Punctuality. And very professional.
Great customer service!
carpeting feels and smells clean
The products smell good, and it doesn't take too long for the carpet to dry. You do an excellent job. Keep up the good work.
The technician took his time in every room even moving the furniture.The house looks and smells fantastic! He was truly exceptional!!!
My technician was professional and my carpets look amazing!
Friendly customer service and very helpful in explaining the process and answering questions.
I liked how technician David Bierema took his time with our carpet and ottoman. It did not saturate both like past cleaning comapnies, which resulted in a quicker, drier time.
Very knowledgeable and friendly. Fast and efficient! My carpets look amazing.
This was our first time using Zerorez, and you did not disappoint. The service technician was extremely polite and professional, and the carpets turned out great! As a business, it was also very convenient that you were able to bill us instead of paying upfront or via credit card. We will definitely be repeat customers!
Customer service.
Customer service is fantastic. They actually arrive when they say they will arrive. Very informative of what they will do and how much it will cost.
The guy that came out to clean the carpets was very nice and did a very good job. I am very happy that the cleaning took away odors from pet accidents that have been driving me nuts for months.
The guy who came to clean our carpet was very nice and knowledgeable. We didn't think he'd be able to clean our area rug but we were very please when he actually was able to clean it. Overall, we had a great experience.
Great service and my carpets look amazing!
Carpet was a disaster beforehand from former renters, we were considering ripping it up to get new, but after Zerorez it looks fantastic! Smells great too. New renters also commented on how clean the carpet was when viewing it. Excellent customer service. So glad we tried Zerorez first. Thank you!
I am very happy with the results. Your technician was very efficient and was happy to help me in anyway that he could.
Great service. Technician was very professional.
Everything
Your service technicians are always extremely friendly and thorough.
We were very pleased with Nate. He was very nice and he worked continuously. He did not involve us in a lot of chit chat, and our car liked him.
This was my first time using your services. Nick arrived and we went over the plan just like I was told we would and then he got down to business. OMG we could not have been more surprised! I hadn't had my carpets cleaned in a number of years, I have two older dogs and over the last two and a half year both of them had gotten sick at separate times and I wasn't thinking about my carpets. Then in June we decided to get a puppy since we thought he was house broken I gave you a call and made my appointment.
I can't tell you how happy we have been since having them cleaned. We thought get them cleaned and if they can give us just another year before we have to spend money again on new carpet. I'm not happy about that because we bought a very good brand and thought it was going to last us for a while.
We were amazed at how clean you were able to get our carpets. Nick explained some of the treatment options at the beginning and I had said no thanks and that was the end of it, but my carpets had come so clean I read the pamphlet and talked to him again and he explained a little more and I decided to get my heavy living spaces treated. My carpets dried very nicely, vacuumed great and we are still happily amazed at how clean they became.
Dave was AWESOME! My 15-year old carpet looks brand new. I was so impressed. I was told that my service would be sometime between 2 and 5. Dave called at 1:15 and asked if it was ok if he was EARLY. Of course it was ok. He arrived just after 1:30 and by 3:15 he was finished and gone. He carefully worked around a few of my large pieces of furniture (namely my 42 year old family heirloom China cabinet) that we could not move and moved my couch and chair himself as he worked around them. He got all of the stains out of my light tan colored carpet and left it clean and soft. I already recommended Zerorez to my family and friends and will use them again for other services in the future myself. Give Dave a raise!
I got my air vents/ducts cleaned. The technician did a thorough job. He was very knowledgeable and explained everything to me. The price was great. I told my friends and family about your company and they are going to make an appointment.
Our technician Dave was very helpful and pleasant during the procedure. Your people are a main reason I would use your service in the future.

Everything. I used Zerorez in Atlanta for 20 years and now here. The service tech's are wonderful. So.glad there is a franchise in the Burgh