Patient Testimonials
Amazing customer service. Everyone friendly and helpful from the entry point to my Doctor.
Friendly knowledgeable and professional
Very professional…Dr.P is so nice and makes u feel like he really wants to help u feel better…He gave an injection for my Bursitis…same day…feels good!!
The pre visit check in made the day of check in seamless.
Excellent service by both staff and Doctor.
Efficient
Everything and Everyone is this office is knowledgeable, helpful and professional!!!
This was my first appt. with Dr. Frykberg. I had waited four months to see him. I had never seen him before and I did no see him on the day of my appt. I saw his PA Kevin Wright. I think this was very unprofessional as I had never been seen by Dr. Frykberg and would have liked for him to diagnose my problem before having to see his PA. They set my next appt. on July 17 with his PA. I am very seriously considering cancelling.
Trust
Dr Snyder was very approachable and attentive. Explained procedure thoroughly.
Eveyone was very nice and competent.
Very clear and concise answers to your questions. They do not rush you through the process.
The friendliness of staff
Quik and to the point.
Staff are professional and friendly. The office environment is clean and neat. Some medical facilities I have used treat you like “just the next patient “ but I get the impression that JOI sees you as a person in need of some help and takes the time to answer questions and give you options. It’s a personalized service.
Timely and thorough.
Professionalism,
Love the staff & doctors at JOI!!
I fully believe in the care of JOI...the drs here have helped me tremendously!
I was very satisfied with my visit. Dr. Steinberg was impressive and took good care of me. I have already recommended JOI to my cousin for her shoulder injury.
Very fiendly and informative
Friendly and informative support staff, with great doctors.
Dr. Saverse is the best!
Friendly, upfront with feedback.
Always polite from start of entering the office to departure. Dr Steinberg is the best doctor. Very thorough and listens to all one’s concerns.
Friendly staff and didn’t have to wait long
Appointment on time.
X-Rays available in office.
Clear explanation of my condition and available options by physician.
Polite,knowledgeable and professional.
Easy to talk with Doctor and he was very
Thorough in explaining diagnosis to me .
Everything was excellent. The check in was fast and the care was superior. There is good reason why everybody I know that requires orthopedic help goes to JOI.
The prompt service and Dr Graham and his staff .

I appreciate that he wanted to check the MRI before making assumptions. He didn’t mention surgery at first meet and also he examine and measured the problem.