Patient Testimonials
Professional, knowledgeable, personable.
Very friendly and knowledgeable..
The people. Very helpful and nice.
Everything, Dr. Solis and staff were wonderful.
Professional, friendly and courteous
Comprehensive discussion of my problems and clear recommendations.
Easy to get to and friendly staff. There wasn’t a long wait and everyone was polite.
Registrations was easy and Dr Young was very patient and kind.
Compassionate care
Fast and easy
we love Dr Bohsali He performed two shoulder replacements on my Husband and He did excellent Thank You Dr.Bohsali !!!
The PA for Dr. KELLER was great
Didn’t try to offer unnecessary services. Nice personality.
I was pleased with how I was treated and the amount of time that I spent for the visit.
Staff are all very caring, knowledgeable and communicate well with patients.
Usually get in to see my physician or PA very close to my appointment time.
Physician provides thorough information about treatments, procedures and expected results.
Very professional. Not in a hurry to do surgery.
Doctors, staff and technicians are very knowledgeable.
JOI understands customer service. I left Mayo because they are all about the money. Our insurance allows us to see a specialist directly for problems. Mayo wants to charge us $1,800 to see a GP (who is lame) so he can make the recommendation to the specialist. Mayo wanted me to wait three months for an appointment with the GP before starting the process of seeing a specialist.
This is my second time leaving Mayo because of poor customer service. The last time I had knee surgery at JOI, I had been trying to get an appointment with Mayo specialist for the previous 60 days. The day after my surgery, the doctor from Mayo called to apologize (not knowing I had surgery) for the delay and offered surgery.
JOI actually treats you like a customer and values my time. They thank me for choosing JOI during every call. I know that sounds corny, and it is a trained-in phrase but to someone who has been getting delayed and delayed at Mayo, it means a lot. The reason it means something is because they back it up.
Polite and professional
Great visit
Very helpful and answer all question and concerns.
Very friendly and professional doctors and nurses. They listen well and answer all my questions.
Very professional, specific diagnosis provided, discussion of my future options.
Promptness
THIS WAS MY FIRST TIME AS A NEW PATIENT COMING IN TO MEET DR. ERO. I WAS REFERRED BY MY PCP.
MY EXPERIENCE WAS VERY PLEASANT.
They are always trying to help me to find out what the pain is and how to get rid of it.
You all work together to help patients get in and out , have excellent service.
Staff and doctor are Excellent!!!!!
No long wait & staff was very helpful. I"d forgotten my glasses & receptionist sat w me to read questionnaire for me to complete.
PA & Dr D also very helpful & professional
Dedicated staff, caring doctors, clean environment