Patient Testimonials
Caring services, cleanliness attention to detail
I like the services very well. The surgeon's are great. Hard time to get an appointment.
Lily was so helpful with my evalution issue.
Very friendly and only waited about 15 minutes for Dr. He was very nice and explained my MRI and gave me great instructions on how to care for my back.
The staff was very informative and pleasant.
Do not have to wait long
Relaxed environment
Professional and friendly staff. Also very little wait time.
The speed of the whole process! I don't even remember getting out of the car to walk into the building. I got there at 2 in the morning, signed in, and waited for what seemed like 6 and a half hours. Wasn't really JOI's fault, I can't tell time or own a watch- place didn't open till 8:30. Afterwards, I was headed back to my car and my wooden leg fell off in the parking lot. Out of nowhere, Nancy Sands responds with screws and a small Hand drill to assist. She said that Charles usually assists with these things, but he is headed to the Bahamas for a luxury weekend at a popular nudist colony. The whole experience was incredible. I think the closer of the experience was having Nancy hop on a wheelchair, pop a wheelie and yell out, "HEFFERDAWG!!! Definitely, will come back.
Great staff and great Dr. Snyder.
Very helpful and courteous staff
Staff was very attentive and informative throughout the visit. I left educated about my condition and comfortable about the road ahead.
He was cordial and the injection was painless and now I am out of pain.
First, I must say that I was late to my appointment due to gettimg lost. They were kind enough to still see me with this being my first visit. Dr. Solis and all the staff were very friendly, helpful, and understanding. Dr. Solis was very thorough with looking over my records and offered a few options to see if my pain improves. I would tell my friends and family to go to JOI for an evaluation and treatment.
Fast, friendly and informative.
I was greeted in a friendly manner and was with my Doctor at the appointed time. I found my Doctor to be professional, knowledgeble and responsive to my questions. The PA, Michael was also professional and responsive to my questions. The nursing staff and X ray technicians were efficient and friendly.
Nice people and very helpful
Promptness of service
People are very friendly and service oriented. The building is clean and bright and accessible.
The only suggestion I would like to see is if the doctors are running behind someone, please make an announcement so that patients can make a decision whether they want to wait or reschedule their appointment.
Thank you
Very fine doctors. Good administrative services
Everyone was extremely courteous and prompt. The PA listened to my concerns and offered options for treatment in addition to information and education before my appointment was over. I also appreciate being able to get all needed procedures and services on one location.
The staff was the best! From the front desk to Dr. Hastings and Josh. They were all just great. Can't say enough. Very professional and friendly.
Very comfortable with the appointments and promptness peaceful atmosphere all employees are friendly and smiling
The staff is amazing. Always greeted with a smile and a good morning or afternoon.
Everyone was very nice and helpful. From scheduling to check in was very pleasant. My PA was very knowledgeable and explained everything very well and took time to explain answer all my questions. We made my care plan together and she was interested in all my concerns. Overall it was a good experience and I was very pleased.
The entire staff, and doctors were very professional, which made me feel very relaxed, and not rushed to the various processes involved. Totally thrilled with the cleanliness of the facilities. I would rate this
facility as the best I've encountered in my 23 years in Jacksonville. Looking forward to my follow on visit.
Everyone is very nice and Dr Madden is wonderful. I thank God for her every day.
Convenient location, friendly staff.
Service is very wonderful to people, and the staff are very wonderful And the doctors are perfect
Accurate identification of my ailment followed by an effective treatment plan that is working so far.
Convenient location and empathetic staff.