Patient Testimonials
exception service.
DR YOUNG IS THE BEST...First name removed
Welcomed from the moment I crossed the threshold into the establishment. Greeted warmly and courteously from all behind the reception desk. The gentleman who escorted me to the next room was polite and attentive. The X-ray tech was knowledgeable and patient in guiding my hands to their appropriate position for the procedure. Lastly, the doctor and his assistant were extremely patient and kind as they assessed my condition. The doctor explained thoroughly what was transpiring with my hands and how to best move forward. A quite concerning visit for me turned out to be almost, and I say almost enjoyable.
These people are amazing. Each step, from signing in, to walking out the door they make sure everything is completed you have the info and help you need. They are not only very thorough, but seem to be genuinely kind, and love what they are doing. Hard to find all those qualities in practices these days.
Everyone was friendly and very helpful. They explained everything in terms I could understand what needed to be done.
Professional, friendly, on time
The doctor listened to my concern, showed me the x-rays and explained the cause of my pain and treatment.
Dr Pujadas is so wonderful!
Excellent visit.
Knowledgeable staff, easy to communicate with JOI.
I was seen quickly and each person I encountered was very polite and gave me confidence that they were listening to what I said as to why I was there. Dr. Graham listened intently and we came up with a plan of care that I felt good with. This was my first visit and I was impressed.
Prompt access to Dr. Young. Efficient coordination by Kendall. Reassuring plan of treatment.
Professional and friendly
Excellent staff, extremely personable and knowledgeable doctors. Have never had any negative experiences.
The staff was very helpful and accommodating. Dr. Taylor did not immediately recommend surgery. He recommended physical therapy which was my preference also.
Dr Hastings is outstanding; the staff is always professional, and appointment times are meet.
My PCP referred me to JOI and within 24 hours I received a call to schedule an appointment. I was able to choose a date and time (within the same week) that was most convenient for my schedule at the location I preferred.
There was absolutely no wait time from the time I checked in. The entire staff with whom I interacted was outstanding - pleasant, professional and focused on me.
And Dr. Brooks - I absolutely loved how he listened to me, asked questions, checked my range of mobility and discussed the findings of my x-rays in detail. From there we formulated a plan designed towards my choices based on the options provided. He was in full support of the route I chose. This was such a give-and-take partnership which I truly appreciate!
The front office staff is very soft-spoken and courteous. The physician's assistants are cheerful and ask the necessary questions. The doctor himself was very good and knowledgeable and patiently answered my queries. We got an appointment fairly soon, with a referral from my PCP.
Professional courteous staff
Friendly & Courtesy.
Appt on time and did not have to waste my time in the waiting room
Attention taken to hear the details of my concern
Thorough explanation of the findings of the x-rays
and options available after viewing x-rays
The people
Professional and thorough! Great experience with Dr Hastings & staff.
the kindess of each staff member.
Every Thing they are Awsome
The doctor is very helpful he listened and explain things to me where I could understand them
The people were very friendly and professional.
I didn't have to wait. They were on time and very proficient. Nick Godley was very professional and took a good amount of time for my case. Well done
The knowledge and professionalism of your staff and doctors
Very thorough and caring ease of check in and obtaining appointments
Everything was professional from the front desk to the doctors visit