Customer Testimonials
The cover they made for the cover of our hot tub matched perfectly and fit perfectly.
they arrived when they says and did what was required
It was very easy to make the appointment and all of my questions were answered.
Very customer oriented made the purchase of our new Sea-Doo very enjoyable
Service dept addressed my needs after a call with them and very pleased to do business with them
The entire service department is helpful and knowledgeable. I am so happy to have found this dealership! That said, when picking up my camper from winter storage I did ask for, and pay for, the department to inflate the tires to the proper PSI. When we drove to Lake George, the camper was really all over the road like it has never been before. I slowed down to 50mph in the right lane for the short trip on 87. When we arrived I checked the tire pressure. The sidewall says 50 psi max, the sticker on the camper from the original tires said 60 psi. My pressure gauge goes up to 65 and needle was pinned past 65 on three of the four tires. That could been a dangerous situation if that were a longer trip. I think it was worth mentioning in case it helps future customers. Thanks. Vin
We brought our Georgetown 31 L5 motorhome in for some repairs. Our appointment was for a roof inspection and MV inspection. However, we had several other issues, including a slide out problem, grey tank issue, roof gutter issue, and needed oil change. The friendly helpful people of their service dept. said they could look at them all if we could wait. We waited in their comfortable lounge till they were done. All issues except the grey tank issue were taken care of. A day later their friendly service manager, Greg, called on the phone to check our satisfaction, and our most wonderful service advisor, Jennifer, also called to help us schedule another service appointment at our convenience. Although we have had extensive troubles with our new motorhome and been stuck at campgrounds twice by slide not retracting, and had many other problems due to poor assembly at the factory, Alpin Haus is doing everything to help get them all fixed.
Great service from the sales process to taking delivery. First class!
Able to schedule service with what works for me
We sincerely appreciate the incredible personalize customer service from the Alpin Haus service team. We had a desperate problem when our one of our camper slides would not go out. We called the Alpin Haus and immediately got a call back from the service team. Scott and the manager of the service team reassured us that they would help us despite this being one of the busiest times of year for the RV business. The service department supervisor Rob broke away from his teams busy schedule and made personal service call to our camper within one business day. We were away when he came and were surprised when we came to our camper to find the slide out and the problem corrected. Scott who was our main contact always follows up and returns calls and/or emails.
Its great to call a business these days and talk to a real person and be reassured you will be taken care of and know its true.
Thank you again for helping us we are happy campers,
Mike and Chris
James his time to explaining the differences between the brands and designs. He patiently answered all our questions and concerns.
Steve was also very knowledgeable about our camper and provided helpful tips and suggestions to keep us safe and enjoy our camping adventures.
Timely and pleasant response to service needs.
I have done sines with Alpin Haus for years.
The sales group is always friendly and helpful.
Dave in service has been my service writer for many years and has done a great job. I have meet a number of the tech’s and enjoy seeing them when I am in for service on my unit.
Everyone is very helpful and nice! They always are able to address our concerns. They listen to what we are saying.
Friendly staff, provide great follow up on appts.
They are very fro
They listen to my needs for repair. Diagnose The problem in a timely matter. Work with my warranty company and get my repairs completed as quickly as possible I highly recommend them
Great service team. I bought my jet ski there and will always have it serviced there. Brian is very knowledgeable.
Everyone does what they can for customer satisfaction
Very helpful. Parts came in sooner than expected. Was able to get repairs done in a day.
Service staff has always been great to deal with.
Excellent service and very efficient.
Alpin Haus is always responsive to any issues that may arise.
Thank you.
Russ was fantastic and very helpful!
Art Cooper, our salesman was great. We give him a 10 out of 10. He was professional, knowledgable and patient. We walked in, told him what we were looking for and he showed us 3 differrent models. We found exactly what we wanted and put a down payment on the model we chose before we left.
The entire Alpin Haus staff were extremeley helpful and so easy to deal with.
Thank you Alpin Haus.
First name removed & Butch Last name removed
Lake Placid New York
Great customer service and explanation of the Jet Ski that we purchased.
Affordable
Brian is great at the service desk. The mechanics are easy to speak with when you need service. I have purchased many items at Alpin Haus and the experience has always been positive. As a business that donates regularly to the community, I have no problem paying their fair prices all around and seeing this company keep growing.
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good sales team
On time, excellent experience with boat delivery.
Service Team is awesome