Customer Testimonials
We have used your pool services for 14 years. You have installed two pools and open and close them efficiently. Your staff are knowledgeable and attentive. We are especially impressed with Jim and his crews.
Friendly, courteous and helpful people. Its the people that make it work.
Happy from start to finish. Can fit you into something that meets your needs, both physically, and financially. They have multiple sites, so if it's not where you are, can be found, and shipped. Have fun, cause that's what it's all about.
Works like a charm
Kevin Adams was very helpful!!! The quality of the work was outstanding and timely!!!
When I began my RV search, I had a general idea of what I wanted and went to several RV dealerships. The moment I walked in, Don (salesman), greeted me and my cousin and really listened to what I wanted. He then walked us around and pointed out my requests and helped me test drive one of the RVs. Don was incredibly encouraging and was a calm presence as I’ve never driven an RV. Not once did I feel pressured to purchase anything. In fact, Don recommended that I shop around and if I have any questions, that I could contact him. Don did do this and, again, I never felt pressured to purchase through him. I felt that he genuinely cared that I found the perfect RV, even if it wasn’t through him. I didn’t find an RV that met all my expectations and he emailed me a listing of a 2025 Forester RV that was being built and would come in about a month. This RV had everything I was looking for!! We negotiated a good price and I had begun waiting. Don was incredibly helpful throughout, texting and calling me when he received updates from the manufacturer (I give him a lot of credit because I know I wasn’t the most patient person as I was incredibly excited for my new RV!!).
RV day: Don linked me with Jim, the financial specialist who was also incredibly helpful and was able to get me a wonderful loan with a low APR! I was introduced to John, who was incredibly nice and his excitement about the RV flowed off him! John walked me around and showed me where everything was, how to operate things, tips and tricks etc. I wrote a lot of things down in my phones notes app, video recorded certain tasks, and took pictures and labeled things as he was talking. John, like Don, was incredibly patient with me. Before I left, Don came in to check in on me, see how I was doing, and sent me off. He said to contact him if question and concerns come up and he’d like an update when I take it out. Of course I did have a few questions days later and he texted me answering all of them.
If you’re in the market for an RV, I HIGHLY recommend DON. Thank you Don, John, Jim and Alpin Haus for making my dream come true!!!
The service and the folk at Alpine Haus were great. The workmanship is excellent and completed as expected.
I would not hesitate to take my RV back there and certainly would recommend them for any work to be done.
Thank you
Staff was helpful and salesman Patrick did everything to make the sale a very easy and good experience.
Responsiveness and professionalism. They definitely value my business
Very responsive!
You met my expectations throughout the boat buying experience.
Great service. Very nice helpful people.
After an EF3 tornado totaled our trailer that we originally purchased from Alpin Haus it was a no brainer to go back to them for an upgrade and replacement. The whole crew there is exceptional and we have never been disappointed with their sales and service departments. They are always friendly, accommodating and reasonable. We were able to decide on the exact RV that was right for us with no pressure. They even had the selection on site that we wanted to look at. Needless to say we picked out the perfect trailer for us right then and there. I highly recommend Alpin Haus!
Dave B. is always very polite and professional. He has been calling me with updates on a timely basis. Much appreciated.
Entire experience was great! Excellant customer service
Scott was very professional,great person to work with,everything was top notch.
Very friendly, provided accurate estimate and completed when promised
Knowledgeable, professional and deliver on time.
Alpin Haus accessed our problem with the water and fixed it in a timely manner.
I had a prior issue with a charge for filling my travel camper with air. I was charged $68.70 plus tax. I spoke of this in my previous survey and I am happy to say the Jim Nolan reached out to me and told me that was an error and completely refunded me for that charge. My opinion that is excellent customer service and its what will keep me going back to Alpin Haus RV in Gansevoort.
Thank you
Good selection and our sales person, Heather, is very helpful.
Warranty for Life just removes a lot of the concerns of RV ownership, especially in the Northeast.
I had the pleasure of working with Jake. He was patience , understanding and did not rush me in making my final decision.
Everyone at Alpin Haus was a pleasure to deal with. Josh Hale was a terrific salesman and I would definitely deal with him again. Ricky in financial did a fine job for being in a new position. Brian in service was awesome and went over everything I needed to know in detail. Thanks again guys.
Alpin Haus has great after the sale customer service. We always get someone to answer the phone or call us back and respond to our needs. Very friendly and efficient. Highly recommend them.
My sales contact, Rich, was wonderful.
Bill and team did a great install. It was evident that they have experience and take pride in their work.
The only thing I would mention is that some put their food and drinks on our home AC unit, which made me a little nervous, but, no spills, and other than that everything went off without a hitch.
Tom from Lou's Electric won't be here until tomorrow (a week after install) due to a mechanical issue. I got a call from Saratoga Bromite today so they will come pending electrical work and inspection. Pete from Morris Fence put up the temporary fence and measured for our fencing.
We are good. Thanks so much for a positive experience. I have been waiting a lifetime for this pool and hot tub. Jim and Linda (Petterson) Law
The final price came in on budget and on time. The install was also very professional.
I just bought a sea doo switch from Alpin Haus and I am extremely happy with their service. I knew nothing about boats and they answered all my questions.
The only reason I do business there is because of Jonathan Baker He is one hundred percent
Everything else I’m not impressed
Service department is always great.