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Guest Testimonials
The only problem I am currently having is purchasing my tickets online while I am logged into my member rewards. The system is currently not working and we are required to take our tickets to the concessions and have them manually input the purchase.
Great customer service at the bar
I havent been to northwest theater, but loved it from the time you walk in to the time you walk out. Serve your self popcorn wish everyone did that. I loved it so much I was going to go watch another movie that night but I had to go work the next day. I will go back and Santikos northwest theater will be the only one I go to now.
Experiencing and enjoying the renovation
Recliner seats and popcorn self serve
Loving the new seats and popcorn bar
Everything
Everything! So nice and peaceful! Prices are lower than other theatres, plus I've gone to Northwest theatre for years, so it's very nostalgic!
Customer service and the comfortable seating!
Very nice people
The pizza is great. The new upgrades are nice. Very comfortable sitting.
We went to Northwest and to Bijou. The new look is nice, as are the seats. I liked the old Bijou waiting area better with the small cafe tables. It could fit more people. The Bijou menu needs to add items. We miss their pizzas ! For years we would order their pizza. The flatbread isn’t good. It all slides off in the dark. Ery hard to eat. The spinach dip is good. Northwest has nice chairs.
I love the upgrade
Especially the self serve stand!!!
I was having issues with the online buying tickets under my user name. So had to do it as guest and had to redeem my points at guest services at the movie theaters.
Nice theater overall. The remodeling make it worth going back.
Awesome
Like the new upgrades to NW 14 theaters
Although we got our tickets last minute on location the news ticketing system was great and the staff eased very helpful and polite
This movie theater was revitalized! I liked the fact that Santikos, in general, is continually trying to improve. I enjoyed the employees kind demeanor even at a late night showing. What made this even better is the self-serving popcorn that looks something out of a sci-fi movie. Everything has been automated, and it runs smoothly - the best part is that Santikos takes care of its movie theaters. I have never been to any Santikos theater that didn't have a clean floor, clean machines, fully stocked, and happy faces.
Comfortable and clean
The upgrades of the theatre.
It’s all new and improved and great atmosphere extremely clean as well
I liked that the popcorn was refillable and easily accessible. I also liked that there was little to no wait at the concession.
I love the new snack bar and the sears!! So happy to go the movies now. Don’t have to go to another theater. Thanks
Yes
Very Clean, After School Movie Time Was the Best Because it wasn't packed. We were practically the only ones in theatre!!
Self serve stations and bar
Reserve seating, rewards and the reclining seats.
Great seats and renovated atmosphere! Friendly service at a fair price.
Everything we used to complain about has been fixed. Better seating. Better audio. Better overall experience.

Comfortable