Guest Testimonials

We absolutely love Military Monday's, Tuesday's $5.99, $5.00 last chance, rewards, giving back to the community, assigned seating is great, the reclined seating is great, friendly staff, I love going to Embassy because it's smaller with less people, but sometimes we do go to The Palladium to see movies on the bigger screen, by the way we love Roy who has worked there for years and checks tickets and informs guests where to go. He needs a raise. He always brings a smile on my face. ❤️

We love the Military Monday specials! Please continue them. Thank you!

Clean, efficient friendly staff.
Great bar.
Wish your military and senior started before 5 though.
Have new coming to your place for a very long time.
Supported your theater through Covid.
Will keep coming back.
Love military Monday.

Clean friendly staff

Everything. The theatre is clean, the staff is always nice and patient ( we have to order for 4 different people every time). The checkout has always been fast. And the last time I went, I ordered the tickets from the wrong theatre and the manager (Cody) was able to process refund and get us seated in the next showing.

Good value. Food is good.
Sometimes a little slow in getting food delivered.

Friendly staff, clean theaters. I also love that this company gives back to those in need in our community!

I used to work for the company so I know the values the company holds for all of the San Antonio Community. I have always loved the atmosphere of any Santikos theater I went and the staff are always so nice. I hope to see my movies here more often

We bought tickets for the wrong theater and the employees and service were so nice about exchanging our tickets so quickly. As always, Santikos rocks! Thank you.

Excellent customer service

Enjoyed the movie and theater. Personnel were very helpful.

The theater is clean. Self-serve popcorn and drinks are convenient. The food is good. Reclining chairs are comfortable. My only suggestions would be:

1) offer a few health-focused menu items (eg high protein, low carb)

2) offer a few smaller portion items for times when someone just wants a snack instead of a whole meal

3) have the concession stand cashiers check more frequently for food that is ready to go into the dispenser. Sometimes I see my order sitting on that counter for a while and have to ask about it. It seems like there’s no mechanism in place to alert them when an order is ready. Even a simple bell would help.

Clean theater, great popcorn and soda and seats were amazing

Lobby, restroom, concession stand, and auditorium were clean. Food and movie offerings were good, as were the sound and the views. The seats are clean, functional, and comfortable. We like the swing table. Staff was plentiful and cooperative.

The sitting.

N/A

The popcorn was good

Friendly staff, great seating

Reclining chairs, can dispense butter on popcorn, small theatre

Santikos Embassy is a great location on days when traveling from work. Multiple routes available to maneuver around San Antonio's traffic woe's. I like that guest can purchase tickets for movies and order food items in the same transaction. Popcorn area is mostly clean always (depending on the time and day of the week). Staff members are always available if requested.

I enjoy Santikos!

Theater staff efficient and professional. Theater clean, restrooms clean.

Friendliness and promptness of staff

Disappointed I had climb behind the seat to plug it on to make the recliner work.
Overall experience was good.

Clean friendly environment. Happy about tuesdays deals with food, drinks, specials and bar also final cut movies so we can go to the movies more often than just once in a while.

Very clean workers are kind polite

Ease! However, expensive! Thankfully I had points to help. The movie theater I was at made everything so convenient. The kids really liked pouring their own popcorn. A bit of a bottleneck at the drink dispenser though. You may want to consider a couple more on each side of the theater. I enjoy the seating and not having to get everyone standing to let someone go by like the old days. I can hold my child or be close to them in the seats and still be comfortable. I really enjoy this theater when I’m taking the kids to a movie. Please get more family friendly movies. I can’t go to most of the movies that are playing.

Staff is friendly and prices on Military Monday are great! However some seats need to be changed out because of rips or how they’re leaning.

friendly staff

Very clean and enjoyable experience every time, this was no exception