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Guest Testimonials
Its a nice theater. Very spacious. Friendly staff.
The Palladium is just my favorite movie theater!
I know I will be able to enjoy my movie whenever I go to the Palladium.
Friendly service, very clean bathrooms!
The sound and screen were amazing!
Cleanliness and comfort
We always have a great time when we visit Palladium I love the seats so comfortable for me and my bad knee thank you
First I really like that as you entered the theater, you were greeted n check your bags n direct you to your movie. We liked that very much.
We arrive a little early so we sat at the bar n order a drink.
Overall the staff n bartender were very friendly n professional.
Service, food was excellent. Seats were excellent too
Great selection of movies. Super friendly employees! Pizza I ordered was hot and tasted great! I would drive there again anytime
Great experience
The ease of purchasing my tickets and the cleanliness of the theater
The friendly atmosphere and staff. The cleanliness was also a plus for me not only inside the theater but the restrooms as well. Keep up the good work and keep standards high!!!
It is always clean and the staff are friendly and move quickly. There may need some trays that may need to be replaced.
Majority of the time we have a great experience
I love the big IMAX screen! The staff is also nice and friendly. I also like they remodeled the seats at the IMAX theater area.
Customer service was excellent. The food was fresh and hot. The movie sound and experience was excellent!
Great service and seats
Is been a while since I have been at the Santikos Paladium my favorite place in San Antonio, I was happy to get back and not get disappointed, great service and clean environment, keep up the great work Santikos!
It was great. Seats, entry to theater, ease of getting snacks and refreshments, and theater were great
Best movies theaters our family has ever experienced.
Great experience!!
I still like the entire movie experience.
You could replace some of the worn out seat covers in order to make it an incredible experience.
I love every aspect of the Santikos Entertainment Palladium for the community how it is in the theaters just an overall great experience
Good selection of movies
Respectful of masked guest. Nice and clean environment
Excellent service
Great food choices
Although I say Likely, my daughter and her friend who accompanied me on Wednesday had a bad experience with the food service and she would have a very different answer. She and I spoke to the manager Steven Martinez after the film. My daughter ordered food when we arrived at about noon for Moonage Daydream, plenty of time before the 1220 showing to get the food. She still didn't have her food when the film started. The previews were over! Several times, she got up to check on the food (no text). The 2nd time she asked, she got a text and the food was cold. So, reorder. Let me say that, although I'm a diehard film-onscreen addict, she prefers streaming. I realize, and also warned her, that the Palladium is a training theater and sometimes things don't go well but that she should insist that things go right. I was thinking about how Santikos is trying hard to get people in seats. Considering training, the trainees should have a team lead to make sure customers aren't discouraged by mistakes like this.
Friendly
The VIP seating is nice. Because you can oder food and drinks from your seat. It's also cozy to have 2 seats together for a date night

Every thing was great