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Guest Testimonials
The seats and the awesome food
Friendly staff, clean theatre, and good selection of times to view the movie.
The theater was clean and staff was friendly.
Clean facilities throughout. Theatre was GREAT! always a great experience when I go. Staff is friendly, from ticket person to concessions, to those having to clean after the show. Keep it up!
Friendliness
The cleanliness of the theater, the prompt vip service from ordering to receiving our items…
I had previously gave negative feedback about the soda and butter machine. Albert Ake, the Production Manager reached out to me so he could get more details and fix the problem. He was very courteous and I could tell he genuinely wanted to make this better for their customers. Thank you!
Good service
It was smooth transaction with plenty of staff to help.
Friendly and clean, but the concession stand items too expensive
Awesome picture clarity’s d sound in imax and 3D
Cleanliness of theater
The seats were very comfortable
Staff very friendly & courteous, comfortable seating
The IMAX experience is worth the trip to the movies. I love the friendly atmosphere, and the customer service.
Very professional
Clean theaters, courteous staff
I love the theatre
Seating was comfortable and concessions were promptly served.
I enjoy the vip experience. I wish it was avail in other theaters and with more movies
Ticket purchasing, Facility is first class, very clean, comfortable, sound in theater was awesome and the game room was fun. However I do miss the air hockey tables.
Excellent all around
The seats and atmosphere …,
The rewards program is awesome.
Santikos helping the community!
Easy to get tickets, availability of snacks, and lots of legroom in the theater.
Assigned seating
Great customer experience every time from the friendly staff at the ticket check in through concessions.
Everything went smoothly. Staff was very professional. Imax chairs were difficult to get out of because they are narrow and low.
I very much like the Palladium theater - it is my "go-to" place for movies. The reason I did not give it a 10 is that there are some things that need attention, some due to age & wear, others due to lack of maintenance/service. I.e., The seat that I had in Auditorium 3 was torn and the cover was ragged. Also, the men's rest room behind the concession area was in need of attention (floor was dirty, sinks were dirty, etc.)

Smooth event.