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Guest Testimonials
Love love love pretty much any Santikos! My faves tho are the Palladium and Casa Blanca. Tons of stuff to do. Lots of “grown-up” activities. Nice place to hang out and get some conversation in before any movie.
I enjoy going to the Palladium location because it is always clean and the customer service is the best!
I want to give a shout out to Kendall who was bar tending that night. I really wanted a certain drink that was seasonal and she pulled everything together to make it happen. It was so nice of her to go out of her way to do that for me. She is great and we cant wait to visit her again!
evrything
Na
The comfort of chairs, cleanliness and friendly staff. However at times, there isn't anyone in the bar area and we have to wait or flag someone down. Just a few days, we went there and we waited at the bar for at least 8 minutes. Finally someone came in a chef coat and asked what we needed but he didn't seem like he knew what he was doing. The bartender finally came out and said he was in the restroom. We didn't need to know that. We didn't get an apology from anyone so it seemed like it was normal to keep people waiting at the bar. Although the bartender was friendly and very talkative, we just didn't feel welcomed. Same thing happened on Wednesday. I know it was early but you should at least have someone available.
The movie- Richard Jewell. Theater is lovely, seats comfy, clean place.
Always clean and comfortable. All recliner seats!!!
I like how clean and innovated and great fresh food we received. I come at least 3 times a month thank you so much.
I thoroughly enjoyed te movie in this venue.
Comfy seats... adult VIP couple seating.
Comfortable theaters
Seating
Service is great by staff. Fix app to allow exchanges. Allow gift card storage within app. Improve food ingredients.
Nice comfortable theater to enjoy the evening.
Love the Sanikos chain, especially the Palladium at the Rim in San Antonio Texas
you guys are just the best, plain and simple
Clean and comfortable seating.
The seats were comfy
The seats were the BEST! The theater was clean. Of course enjoyed the movie.
That’s my favorite theatre. Always clean, great seating and very well kept
Clean, elegant and comfortable
Love the VIP section. The seats should be available for every movie.
We really enjoy Santikos , we frequent Palladium and Northwest mostly. We enjoyed a movie on 01/11,2020 great time with the family !!!
Fresh poocorn, clean restrooms. Missed the gelato!
Free popcorn!
The food is high quality. It doesn't usually take too long to get in line and get food from either of the 2 options. If you get the VIP seats, you get access to even better food. The reclining seats are a big win as well. what's not to like?
service was great. theater was clean.
After a few disappointing visits a nice email from the manager apologizing for my latest visit. I love this location and will return hopefully next visit will be better.
Was able to resolve the issue for me. No fault of their own. I blame the Santikos overall policy and procedures for being so inflexible.
Friendly staff,well maintained facility, timely service at the concessions counter. It would be nice to be able to change reservations on the website.