based on 2916 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that your staff is very friendly and welcoming. I like that the classes are small and intimate. I like that there are differing age groups and skill levels in the classes. I like that there are evening classes. I also like that I have 2 location options, either Laurel or Columbia.
The smaller class sizes where the instructors can focus on helping the clients, the equipment, the cleanliness,
All of the instructors are kind and non judgmental, letting the clients each work at their own pace and level of fitness. The classes start on time and end on time without any lags in instruction. The instructors are very knowledgeable about body mechanics and keep an eye on everyone to prevent injuries. Both studios are aesthetically pleasing and incredibly clean and organized. The office staff are all pleasant, friendly and very helpful. The small equipment accessories are plentiful and all equipment is kept organized and in good working condition. What's not to like?
Absolutely love it.
Tailored and personalized
Pleasant staff.
Efficient.
Clean studio.
Personalized, ever-improving training.
Experienced staff who are very skilled and attentive
Small classes with a friendly atmosphere
Great variety of classes and convenient class times
My body feels great after the classes
Good location
Just fun to attend . I started 9 yrs ago and still going strong !
The pricing online is not clear regarding classes or discount to the gym if you join the pilates studio. Based on my first meeting at the gym to learn about the classes, I could not recommend the personal training / classes in Maple Lawn because I was told the instructors are not concerned at all with my personal fitness goals. It wasn't explained why - just that they teach movement (which is why I wanted the classes - to move). However, I want to train with someone who works with me and my goals, or who wants to explain why it is important to redefine my goals. I still joined the general gym and I'm trying the pilates classes which so far I really like. So I will recommend those things to a friend.
Limited access to equipment classes with the Groupon and that limits the experience. Otherwise friendly staff
I love the Wednesday slow flow class with Jennifer.
The next class should wait for the previous class to pack up before rushing in. I don’t like people stepping over me while I’m trying to roll up my mat.
I like the convenience, the variety of classes and knowledge of the instructors.
I like the variety of classes offered. I appreciate that there are evening classes offered at multiple locations. Makes attending much easier and feasible with my commute from work.
The class really wasn't much of a workout. I suppose its designed for those that don't regularly work out.
The requirement to take several level 1 classes before trying a more challenging class might work for some people, but I don't have that kind of spare time.
The instructor was very knowledgeable!
I like the variety of classes offered
New and superior equipment, experienced instructors.
Classes are fun and well run.
The schedule provides lots of choices which is one of the main reasons. I can get to evening classes frequently.
I like the laid back atmosphere and each yoga instructor I've had has been great. Especially Jim Crowder.
Clean, welcoming, equipment in good condition, excellent instructors, variety of classes. I wish you would open a Catonsville location, though. I work so I have to take night classes and driving to Columbia in traffic is a time-drain.
I am very happy with the gym in every aspect. It is quiet, clean, temperature is nice and cool, and the gym is close to my home. The monthly fee is reasonable given the nice atmosphere and amenities.. My initial evaluation was thoughtful and I hope to buy a couple of private training sessions, but it is pricey for my lifestyle!
I would like to attend the classes, as they sound awesome, but again, the price is not realistic for me at this time.
Thank you for the follow up.
The staff was all friendly and helpful. Classes were great so far!
The class-size is very small which I enjoy. The environment is quiet and calm.
Only been to one class. No opinion as if yet
Variety of classes and availability of evening classes (7:30 p.m.).
I enjoy very much how the instructors make you feel super comfortable and will adjust movements for your safety/comfort. They are all extremely knowledgeable and give you a better understanding of listening to your body/positioning to get the most of of each work out.
Setting... dull paint, room smelled like dirty feet, music was boring, class was not very engaging.
Ease of use and great staff.
I love the variety of classes so I'm never bored! Each instructor has a different style which is good.
I love the variety in the classes and take advantage of as many different classes that I can. I love the hours that classes are available, so that if I don't have time in the morning, I can come in the afternoon or early evening. Instructors are awesome and their concern for student well being is evident.