Guest Testimonials
Clean , comfortable environment and friendly staff.
Theater was clean and the staff was friendly.
I purchased tickets online for a family movie but for the wrong theater. I walked with my kids into a movie theater showing a scene with dead bodies and realized something was wrong. I went to an usher who quickly caught my mistake and directed me on how to fix it (by talking to guest services for a refund and purchase of the right tickets). I was impressed how he knew just what went wrong and helped me get what we needed so our family movie outing could be saved. We had a great time after that.
Side note, I wish the $7 convenience fee could be refunded as well because that just seems like crap. Thanks.
My family and I love everything about Santikos from the area, to the movie tickets and concessions prices to the arcade and bowling. Don't even get me started on the bottomless popcorn and beverages. The sound system, chairs, etc. This is why I don't mind driving out 45 minutes from where I live to come here. Oh, I also love the rewards program too!
Great theater but it was way too loud and it was freezing in there, we did notice that people brought blankets which we did not know we could.
I didn’t like that people were 30 mins late and loud. There should be a cap on letting people in. It kills the immersion
I like the ease of getting to pick your seats before going into the theater. It allows you to take your time at concessions vs rushing to make sure your party can all find seats together.
Friendly theater
The price for Tuesday is great and on Monday. Not taking cash and only card. Is not no good. You get more busses. One white guy he is new. Bad attitude.
Clean theater with plenty of friendly staff around. Tuesday saver price makes a family outing affordable several times during the summer. Great location.
The various movie times, the delicious popcorn, and the seats we’re comfortable.
seats were comfortable
Recliners are great and customer service is awesome
The staff is friendly and the seats are comfortable!
All good.
I come to this theatre 40-50 times per year.
Some seats need to be replaced due to tearing.
Back row of most of the theatres are too dark to find seat number.
i like the whole experience, am star delivers every time i visit
Clean
This is our favorite theater. It's close to home and never crowded. I love that Santikos gives back to the community and this is another we reason we only choose Santikos. The theater is a little dated and could use a refresh, especially the carpet, but not a deal breaker.
Reclining seats
It’s easy. I love buying the tickets online.
Self service on drinks and popcorn
Friendliness of the staff
Cleanliness of the entire theatre
Seating
Enjoyed it, as usual.
I love going to northwest theater, the staff is always nice and friendly. I have never had a bad experience there, and the movies are always on point as far as sound goes, some places I can't hear the movie. I love santikos and all their theaters..
Always clean and on time.
Atmosphere, cleanliness
The employees are friendly and greeted me with a smile at the box office, concession stand and when checking my ticket.
The seats at Silverado and Casablanca are very comfortable and their service is 100% greatness. It’s always very clean. Never a mess at both theaters
Love the seating