Guest Testimonials
Everyone did a great job and the app is finally working better.
The whole experience, restrooms super clean, great customer service very comfy chairs and tasty popcorn. Family friendly
Close, convenient, comfortable chairs
I love how it feels like entering another world when going to the Palladium!
They have extremely good customer service and care they respond back very quickly and have an amazing staff
Amazing customer service before and when we arrived! Marissa was outstanding in communicating and adjusting to our schedule. Would definitely schedule again with Santikos (Casa Blanca Movie)
The theater is fairly new which makes it nicer to enjoy the latest movies.
Theater is nice and clean. It’s very comfortable. Good movies and good snacks.
Purchased my ticket on line. Get to theatre, 30 minutes before movie starts. All theatres are always very clean. Excellent customer service from staff at food counter. All employees very friendly. Would definitely recommend this theater.
Popcorn is the main thing, I could watch a blank movie screen if I got it. The movie seats are comfy after the upgrade and customer service, even if it is late at night, is fantastic, and the theatre the event takes place never changes so you know what to expect.
Ordering tickets. Friendliness of concession stand worker, clean theatre
Clean environment and friendly staff
Easy to get the tickets and comfy chairs
Always friendly employees love the seating and popcorn
RELAXING CHAIRS, REFILLS ON LARGE DRINKS & POPCORN. AND CLEAN & TIDY THEATERS
Great seats, food and drinks. The staff is very friendly
Recliner seats & pre-buy tickets
Clean theaters, good service
Clean, friendly staff, comfy seats.
Great drinks, fresh popcorn and clean theatre.
Seats are very comfortable, easy and faster lines to order snacks!
Everything is always clean and great service
Delicious snack bar, clean restrooms, clean drink station, plenty of popcorn, clean theatre seats. Overall amazing experience every single time and we go to your theater 2-3 times per month.
The service was really good and clean
Screen 11 where we saw 28 Years Later, there was a loud constant hum lasting several minutes at multiple times throughout the movie. There was also a group of very disruptive young people, who i think had snuck into the theater, talking non-stop and horseplaying and running out and back in to the theater. Someone had to go get some employees to come kick them out, after they had been a nuisance for almost half of the movie. Maybe tighten up security, staff, and preventative measures to ensure everyone is behaving properly so as to not disrupt the entertainment provided. Concessions was also out of several Coke products. Overall an ok experience, but could've been much better.
It honestly was so smooth! From booking to the party time, everything was according to schedule and the manager was extremely helpful. The only thing is that the party room got too hot. But overall, I highly recommend
The entire experience was great. The reclining seats, food were good.
Easy access to popcorn and drink refills, location, recline seats with trays for snacks
I absolutely love the customer service provided. The facility is always clean and most importantly I love the point so gain from being a Santinko member!!! Only piece of advice is to maybe have the a.c. On just a little higher. It felt stuffy in there with the amount of people in the auditorium.
Excellent movie experience over the years !!