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Client Testimonials
The carpet is old and I knew it would not come completely clean, there are marks where we walk day to day around our bed that weren’t going to come completely up. That being said they look so much better and it feels better! When you walk the carpet truly feels clean now!
Ed's service was great; very professional and knowledgable. Since this is the first time we've used Zerorez I really can't comment on the products used, That will take a while to evaluate,
I don't have to worry that what I want won't be followed like no perfumes etc
They are harm and residue free! Also, my carpet always looks so great after uts cleaned by Zerorez!
Edward, the technician, arrived on time within the selected timeframe, and was polite and informative throughout his time here. Our 20 year old carpets cleaned up wonderfully and Edward did a great job. We have cats and the majority of pet stains came out including one that had darkened and "aged" over time. Thanks very much!
No chemicals, thorough cleaning, quick drying, and technicians on time. Edward Stiles was the techician who came and did an outstanding job.
Pros:
This company gives a military discount.
I chose this company solely because of their willingness to honor the military as I had no references and this was my first time using them.
I enjoyed the courtesy call to notify me the technician was on his way.
The technician was courteous, patiently answered all my questions and worked quickly
The carpet smelled fresh and it's color brighter.
Cons:
It did take several hours longer for my carpet to dry than estimated but assume every carpet is different.
My furniture was not moved when the carpet was cleaned, however, after requesting that two upholstered chairs be moved so carpet under them could be cleaned the technician was willing to do but commented that furniture is not normally moved unless it is indicated on order from office. Suggest when appointment is made your requesting/verifying that desired furniture be moved to allow for total cleaning.
I will use this company again and recommend
them.
I just love my carpet again after Zerorez has cleaned knowing that they suck everything from the root of the carpet out, including the dog hair, and it is so naturally clean and fresh again. If you have to have carpet, you have to have Zerorez.
I love the way my carpet looks & feels. Super nice folks & they don't use the bait & switch tools once they're in your home. Ed was great to work with.
Very professional and I will continue using you
Ed Stiles was on time to start the cleaning and did an excellent job removing the stains we had.
Ed was very professional and did a great job. Removed all pet stains from this rental property and showed us how the process works. Will always use Zerorez for carpet cleaning.
I love that the cleaning agents are chemical free! They smell good and leave the floors and carpets looking GREAT. Your technician, Ed Stiles, is so knowledgeable and provides great customer service. I'm very happy with the service you provided.
Every time I have used Zerorez I have experienced amazing results. Satisfied every time.
Dries quickly and leaves no residue
It cleans lot better and Edward is a very very good young man very helpful would recommend Zerorez. And safe right sucks
Professional technician and clean carpets.
Excellent tech. Very professional!
Professional, knowledgeable technician.
Excellent service!
The carpet is very clean. The service guy was informative. Apparently, the service van leaked on my lawn as the grass is dead under where the van was parked. In addition, the servic guy opened a valve to show my wife what he got out of the carpet. This has left a dead area in my lawn as well. Unfortunately, the person who scheduled the appointment did not mention the $71 out of service area charge. This was not expected on our end. We paid the fee, but I spoke with the customer service manager. He is going to refund me half of the fee. If not for these additional issues, I would have rated them a 10.
The representative was knowledgeable, polite, on-time and through in his process. He explained everything carefully and made sure we were comfortable with the process and his services.
We will use ZeroRez again, and will recommend it to our friends.
Dave and Ann Last name removed
Technician was on time, professional, efficient and informative.
Everything
Ed
Was very helpful
Every time you clean our rugs/tile, it looks like new! You guys are dependable and reliable! Thanks a bunch! At least I know who to call when my hubby spills his coffee.
The tech was punctual, nice and seemed very knowledgeable. Will use again.
Prompt service, knowledgeable techs and an outstanding job.
Edward done a great job and we will request his services again. I'm the past we always used Stanley steamers for our carpet cleaning. That has now changed. Great service and you need to thank Dale JACKSON and 92.5 for recommending your services. Name removed

Quick, easy, answered all questions. And successfully cleaned the carpets!