based on 9632 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The venue is great and has fantastic facilities. It was just the workshop itself. As great as Dylan is, I felt there was too much explaining and talking rather than actually learning and practically doing the movements. I find it easier and more efficient to learn whilst doing the movements while the explaination at the same time. It felt like 80% talking and 20% practice. I definitely wasn’t the only one. I could see others felt the same way.
Dylan is amazing and he’s a great mover, just wished we got more practical work done.
Thank you for the workshop, I’ll come back happily to try out the Yoga classes.
I'm from a small town and your studio was amazing! Great bathroom facilities, beautiful rooms, friendly staff. Just a wonderful experience 😊
First name removed
The instructors , the variety of classes snd times
Membership across 4 studios
Everything, friendly community of staff and students
Have more pilates classes at Surry Hills to cope with demand
1 class per day limit for Pilates is unfair on an unlimited membership
More advanced workshops like the snake / star one in August
staff are friendly and helpful
Frequency of classes
Great instructors
I love the teachers
The variety of classes, the variety of teachers each bringing their own experiences and styles to teaching. It would be great if somehow meditation was included in the yoga membership. Love the studios and loving my yoga journey. Thanks BML
THe Pilates class was fabulous, but I feel like the hygiene in the room is lacking.
You have removed the paper towels from the class and now we have to wipe with these reusable rags that hold all the sweat from the previous person. I’m all for the environment but in this scenario everyone’s health is more of a priority.
The class before was full of very sweaty individuals and besides that the room had a sweaty odour ( with no airflow) I felt like the room was unclean.
All of the beds below the carriage( springs area) were all dusty. I am not a clean freak but this was not right.
Unfortunately a few days after coming back to Pilates I came down with a cold. I know there is no knowing if I caught something in the class, but I am worried to come back if the room is still in the same state.
Anyway , you asked so I shared!
Everybody has been extremely helpful.
It has been my first experience with Pilates reformer with Chelsea, and I loved it !
Chelsea was very patient with me , as everyone seemed to be experienced.
I also had a helpful fellow reformer class member help me out.
The Vibe is really lovely all round.
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Variety of Teachers
Tea station
Rooms with windows
Early morning classes and after work classes
Easy to book classes, a large variety of classes to choose from at various times, friendly staff, awesome teaches, good facilities.
Great teachers, nice space.
Easy booking and cancelation, great facilities, professional staff.
Aimee Pedersen
The room is a great space also
I like the variety of services - though I do wish there were more Pilates classes throughout the day, so if I miss out on a session, I can easily get into another class!
Pilates classes are very expensive, and the quality of teaching is really varied! Moving from 1hour to 45minutes classes at the same cost is not great. Also the online check in system is quite 'buggy' and not easy to use and the 'help desk' phone number is never open to assist! It's meant that I've missed out on a lot of classes that I wanted to attend.
Really great classes and teachers.
The studio is fine - Im still frustrated about the move from the app to the website - its slow clunky and painful to use.
please go back to an app. ( Yes the website is saved to my screen on my iphone.)
A beautiful space with a good timetable for busy lives. Lot's of different teachers mean there is always a variety and great wisdom being imparted. Thanks yogis :D
great introduction class. Ananda made it a challenging but comfortable session. First name removed
Great facilities, friendly staff, good range of programs and times.
Very pleased.
Love the building, the classrooms are big enough and the changing rooms are lovely and the staff are really nice
Teachers, location, studio, times :)
Loved my teacher and a very easy going feeling about the studio
Great teachers in a beautiful studio
Great teacher and very handy location for public transport or parking if driving!
Great facilities, helpful & friendly staff.
A few bottlenecks in the layout.
Men’s changing room a bit cramped in peaks.
Always friendly people at the reception and the yoga teachers are just amazing!!