Member Testimonials
Is open 24
And is clean and quiet
I lke the amount of equipt. because it redudes waiting time. I lke rewards program & wish it had more diversity. Staff is usually pleasant. Facility is clean.
All the people at fitness factory are awesome and helpful.
Has all the equipment we need for workouts
Gym is clean, & is maintained during the day. Some of the equipment has seen better days & is either outdated or needs replacement. Otherwise good selection of weights & duplicate function equipment to eliminate wait time for usage.
The staff are amazing. Super friendly, always greeting everyone with a smile.
The staff is very helpful, the classes are engaging and everyone is made to feel welcome regardless of their age, size or shape.
I just started coming to the new location in New Milford. Friendly, helpful staff and it has all the machines I need and is very spread out.
Friendly staff and the choice of equipment.
Great encouraging place that provides excellent service and facilities
Clean gym with welcoming staff!
I enjoy the big setup and the different variety of machines you can use for each body you are willing to workout that specific day. Something that I extremely appreciated is a 40 yard mini track they have inside it’s actually quite helpful if you’re trying to practice for a sport you are in
I like the variety of classes that are available.
Trainer (Keith ).
Locker room needs some fixing
Floors, sauna bench, loose faucets, benches.
Great staff!! Amazing manager (Carly) and really clean and well run facility!
Love the Silver Sneakers class. Jan is terrific!
Very clean facilities, people are friendly enough no egos, good juice bar.
Great classes with a lot of variety, great instructors and good equipment. The people are friendly and helpful. One of the best gyms I have ever been to!
Large and clean, you can find several large and spacious area to work out, no one needs to be on top of each other. I love the sauna, you can also get several type of shakes made for you; nice staff. You can go at any time and you will never find it overcrowded.
The classes, the hours
The classes are great. The instructors are great caring. The people are very friendly and helpful
Very nice staff
Clean equipment
Plenty of machines so there’s never a wait
24 hour access
Shout out to Ed and Barb bringing that back
Assortment of equipment.
Gym is clean. There are some good instructors
Love the classes like Zumba
I would recommend this to anyone because this is a good place to come.
I go to the Torrington Club 24 andI like the people there, they are very nice and helpful and always very pleasant !!!!
I really like Isiah the manger he is a great guy and always willing to help you out.
Friendliness of the people that work there.
Best gym and clean