Member Testimonials
Very nice I like it
Not too much so that I can enjoy what I need.
The workers are all really nice and friendly and they’re always happy to help. The facility is constantly working on adding new machines and taking care of existing equipment. Everything done at Fitness Factory New Prov is done with care and with the members in mind. Overall an amazing facility
The man who signed me up was very knowledgeable and very helpful.
There was no pressure on me at all. I respect that in a salesmen.
Staff is very nice and kind. Yoga instructor was wonderful as is Cynthia the cycle teacher
It’s always clean, staff is always friendly and helpful.
It's a friendly and clean environment. If there is a machine you don't know there is always someone there more than happy to help.
The West Bank team is amazing and the equipment is clean and serviceable. I do wish we had more specialized lifting equipment on the main floor with the cardio equipment on the top floor.
people who work at this gym are all awesome always helpful and nice
Good staff and equipment
great environment
Very good range of the fitness equipment that I like to use. However the turf area is too small though and some of the machines although in good condition are low quality.
I have been at Fitness Factory over 35 years and I still enjoy going for the wonderful staff.
My favorite classes are spin, Zumba and sculpt and strengthening:)
Clean facilities; friendly staff.
Cleanliness, classes, sauna
Your service is very good. Your gym is so close in proximity to my office at JPM and that’s key to getting out after a good workout during the lunch hour. Your staff is very good and they’re friendly and attentive.
I like the variety of equipment and classes
Very clean and alot of space, just how I like it. Two thumbs up!
The exercise equipment in the pool.
Friendly Staff
Always get emails info on changes etc
Owner is friendly & pleasant to talk to amand and open to ideas
playing racquetball
Cleanest gym I’ve been to and equipment is well maintained
The price is right the people are great and the workers are very helpful
Many and broad range services/equipment
Knowledgeable team members
Super clean facility
Bright, well lit environment
Clean locker room and professional staff
love this gym. very clean
staff are very nice too
Kids club!
There is plenty of equipment available and the machines are always in working order. The facility is clean and the staff is friendly and welcoming.
I'm always greeted with a sincere "Hi, welcome back!", even if I don't go to the gym for months at a time. The new weight room upstairs is perfect for if you don't like a big crowd during busier times. And when I leave, the greeters always say "Take care!" while waving goodbye.

Good machines, big space, friendly staff