Member Testimonials
The Peak at West Bank Landing is a first-rate facility. It is always spotlessly clean, and the equipment is in excellent condition. The staff is friendly, courteous, and professional.
I wholeheartedly recommend The Peak and West Bank Landing.
We just went swimming in their newly renovated pool and it was amazing! Super clean!
Cleanliness,friendly staff, not crazy crowded. Would love a mid morning class of yoga(10am or so) to be offered.
Great Program, value for money/ great trainers and fantastic equipment.
Servicio 24/7, limpieza, orden y buena atención
Everything
Clean and well maintained
Friendly People
Excellent work keeping the locker rooms clean
Group classes, friendly staff, relaxed atmosphere!
it's not crowded in the afternoons + friendly staff
Wish there was still massage choices
Fitness Factory New Providence is a great gym. What a great value, they have all the latest equipment and they are all well maintained. The staff is friendly and extremely helpful. The gym have great instructors and offered fitness classes for all level of fitness.
I like the gym and would recommend. However I hate all the chalk on every piece of equipment and weight. No one wipes it down and it is even on the non free weight machines which I can’t understand for the life of me.
I can’t remember anybody’s name, but you have an amazing staff
One of the most cleanest gyms I’ve ever been
Safe , effective equipment!
Educated staff.
Clean gym. Equipment is mostly available with lots of options.
Great people and customer service
Small, friendly,easy access to equipment
I like the people who work there, I like that the machines are almost always in working order, the place is clean, and the restroom, sauna, and jacuzzi
Are super clean. THANK YOU!!!!!
The weekday hours are great. Friendly staff as well.
Gym is well equipped
Great gym lots of options for machines, staff always friendly, LOVE the smoothie bar, drink and protein options. Overall great vibe at this gym very comfortable here
Personal trainer Joe Russo is the best. His attentiveness to his client and ability to articulate correct approaches to a wide variety of exercise not only allows one to avoid injury but also to receive maximum benefit from the effort expended. A genuine professional.
I like the locker rooms though the lockers could use anothe hook or 2 in them. The steam room works great. The weight machine room a little crowded but I can get my workout done. Overall always a good experience.
The gym and equipment are all clean and well-maintained, and everyone who works there is super nice and professional.
I like the downstairs room to do my own thing in. The staff is always super friendly and helpful.

I like FF very much. I usually come in at 2-3 pm. The only thing is that the kids come in at 3:30 or so and they can be bit annoying, dropping weights, socializing, rough housing equipment. So I try to time it earlier in the afternoon. Otherwise Fitness Factory is the best gym around. I have membership at LA Fitness at Cliffwood too and I prefer Fitness Factory. The attendants are polite, the equipment are kept clean and functioning. The TV connections on the trade mills are spotty and can cut out - (3rd and 4th from the left). But there are always others available.