Member Testimonials
Group fitness classes are great - but would be better if instructors can switch up the routine and music/playlist every few weeks (it gets boring when it's the same exact workout every week)
Also, I just learned of the app. Would be great to let new members join at the time of onboarding about the fitness factory app and perks for earning points.
Staff is always friendly and helpful. Equipment is well - maintained. And now, due to the expansion, more equipment will become available
Friendly environment, great selection of equipment, reasonable prices!!!
Friendly Staff, and the new facility at Still River Drive is fantastic !
Regards,
Keith Golembeski
New Milford, CT
Staff is very cordial and greets everyone upon entry--- I feel very welcome at Fitness Factory. There's a huge array of machines and free weights to use. Any time I have asked front desk staff for assistance with machines, they have kindly obliged. I also appreciate the child care services at the gym-- it's incredibly affordable and without those services, I would not be able to go to Fitness Factory.
The facility has all the necessary equipment to get a complete workout and it is kept clean. There's even disinfectant wipes available on the wall if you need it. The soap and other amenities in the bathroom are in working order, and when there are the occasional issues, they are fixed reasonably quickly. The staff is friendly and helpful and parking is very easy.
..fix the two potholes and replace the stop sign
Water aerobics classes are great🩱.
Love the club: facility and the people.
On occasion, the pool water is cloudy and parking lot is pretty terrible most of the time.
Those areas need improvement but I still love this place!
The various weekly classes & instructors
The classes are great
Love the care and caoncern of the staff
Dave the trainer is a very patient trainer
Thank you
Has everything you need! Great classes, equipment and great people to help with your fitness journey.
Cleanliness, great crowd, great staff great equipment
Gym is very clean and all of the staff are friendly and helpful. They have every piece of equipment you can think of and more than one of each. Easy to workout here even when it’s busy, and the towel service for the sauna/showers is so nice. Best gym I’ve ever attended.
The machines and vibes
The equipment
Excelente services all machines one hundred per cent. Bray- new. I love How Gim administration. do. Give us Excelente Encentivo to work out. Thanks.
convenient location and nice staff. good diversity of equipment but needing more in some areas. Would like to have more (i) adjustable/incline benches, since they can also be used for flat but flat benches can only be flat, and (ii) have fans for all treadmills.
Many options to find a healthy activity to do!
The club is neat, clean and the staff are very friendly and helpful.
Convenient location.
Great service!!
the location
I love the new machines!!!
Nancie! She is always helpful, kind, funny and the best thing about the gym. Everything else is about the same as every other gym I've been a member of.
What is up with the crappy brown paper towels now. They are like trying to use writing paper to wipe my hands and the machines off.
I have been regularly going to the Peak since 2019 and i have always been treated with kindness, friendliness and respect. I for the first 4 years, I had a trainer almost every week. I learned so much and gained a great deal of confidence! I have been through some very stressful years, a knee replacement (which was so much easier due to my strength workouts) and now am enjoying retirement, all made easier due to my regular workouts.
Gym is well stocked, clean and the trainers are good.
Classes are also done well.
Everyone always friendly.
The gym is clean and everything is generally available