Member Testimonials
Professional and friendly staff. Also offer classes such as yoga, aqua aerobics, Pilates.
The equipment and amount of weights.
First of all, I really like my personal trainer, George. Then, the Novi facility is super clean, the staff is very friendly, and the equipment and machines are kept clean and in great working condition. What’s not to like?!
Your hours are great. The facilities are always clean. Everyone smiles.
So much variety equipment and personalized services
Cleanliness, availability of work out equipments
Glad more classes with weights & variety have been added over the last year! Great progress! Please keep the schedule full and include weights especially evenings & weekends. Classroom floor has seemed cleaner than it used to be with clumps of hair flying around, hopefully at least swept every day. Bathrooms are nicer & new equipment. Many improvements!
It may be a good idea to store more mats & equipment that people take from the group classroom outside of the room if not already, or have in obvious assessable location and/or have a etiquette rule to stay out of classroom when in use by group class. Non-yoga instructors started having to put the “do not disturb yoga in session” sign up because people have come in during classes being disruptive. Sometimes people quietly come in to grab a mat & return it which was no big disruption (though it’s still odd to me to just walk into a class if they’re not participating -unless grabbing a personal item they forgot in there) but within the last couple of weeks example- 2 girls came in to get equipment near the free-weights , stopped and just started hanging out having a conversation - it thew off the instructor & everyone in the class we all lost our place. Every now and then people would come in and just start working out to the side while class in session & instructor(s) would tell them politely to leave because we were in the middle of class. There have been new people trying the classes lately and this is rude, unfortunately the rest of us are used it to it .
Appreciate your taking time to review the feedback, thank you!
The classes are wonderful. I love the water classes
I like all your classes, geared for all ages
Clean
Hours of operation, number of classes
The Peak is kept clean and the desk people are friendly and helpful
Your staff is awesome they're well knowledgeable and just the way that the club is run is awesome keep up the good work
Clean tons of equipment
I appreciate that there’s so much space, and you can actually get on the machines you want. Add maybe 1 more pec deck, and it’s a 10.
Efficiency
Great equipment and a lot of space
Its community and culture
Plenty of space between machines, everything is new and works how it’s supposed to. Staff is helpful, and friendly. It is always clean, including restrooms. The kids care is a huge benefit to have since many gyms do not offer that anymore, the girls who work in there are amazing!!
Equipment is outstanding.
I like that your staff keeps in touch to mentor and follow progress. I like that the gym is clean and equipment is in working order.
Great facility. Wide variety of classes.
Clean and equipment always functions correctly or promptly repaired if there’s an issue. Friendly staff.
This one blonde lady thats older likes to target people and yell at them and threaten them but its a good place otherwise
Amazing selection of equipment. Lots of different conclusions and add-ons and features. Friendly staff. Extremely clean.
Friendliness of staff and cleanliness of facility.
Everything
More sprint/athletic machines larger athletic/plyometric area
Run club 21 and up
More bands
Great service, well kept facilities, and everyone is courteous and professional. Keep up the excellent work. It is a pleasure to come to Powerhouse!
The gym is clean and has tons of free weights, machines and racks. The staff is always super friendly and outgoing.