Member Testimonials
It's close, convenient, and I feel their slogan should be "it's the true no-judgment zone" because everyone I notice in the gym is doing their own thing
Great workout experience I’ve been enjoying it I go everyday 5 days a week and it’s been a great experience and transformation I’m already seeing results
The quality of the customer care is very good
Wonderful staff, great workout equipment and awesome trainers!
Friendly staff, who keep the place clean & are ready to help if needed. Plenty of parking, lots of equipment that I never have to wait to use.
Love this gym so much!
Great clean gym
Great gym, only critique is music on too loud. I have to blast ny headphones to drown out the music. Gym goers typically bring in headphones. Don’t need Peter Gabriel blasting over the speakers.
The staff and variety of classes.
Very clean and the trainers are very good
The instructors are always positive. They do a great job of keeping the workout appropriate to the age and ability of the class..
The classes
Clean facilities. Friendly staff.
There’s always been a concerted effort by the staff to keep the gym clean. And the desk staff are usually friendly , which is always a positive
Friendly environment! Great spin & yoga classes!
Clean facility and friendly staff. Never too crowded
Clean, equipment is properly maintained and there is a good selection of equipment.
There is a lot of equipment and the hours are convenient.
Excelent gym
The New Trainer Endi is amazing. Really knows her stuff. Extremely impressed with her patience and knowledge. Best!!! The Manager in Ridgefield is also tremendous.
I’ve been a member since 2002. Fitness factory is my favorite gym, it’s clean and they have lots off equipment
I appreciate how hard everyone works to keep the place as nice as it is. I am thankful to be part of the community and share this space.
It is a very equipment filled place. There is bound to be some kind of apparatus that will work for just about every sort of work out.
The gym is phenomenal, it’s clean, there is a plethora of machines and free weights to get a real workout in over there! It’s a good vibe!
The wide range of equipment and facility features that support physical fitness as well as a courteous and well trained staff.
Customer services efficiency
Nice variety of equipment and very clean. Great staff.
Club 24 has a good collection of free weights and now cables. The staff are friendly and personable. I like the massage chairs for days when my back hurts.
The facilities, staff, and classes.

The gym is big and very clean