Member Testimonials
great P.T. in Dorio, outside of that just a laid back environment, that let's member do their own thing, at their own pace
Aiko’s Zumba is so much fun.
Very friendly and accommodating staff. Fabulous equipment that serves my needs. Thank you
I love fitness factory.
Friendly members
The building is clean, and equipment is well maintained, and it has a regulation size Basketball court - which is rare in gyms like this,
Everything! Endrina is an amazing trainer and everyone else is very friendly and helpful. Facities are excellent.
Clean facilities, good variation of equipment.
The employees there are polite and very helpful….
The hours are great. Staff is awesome. Amenities are plentiful.
Incredible gym, top of the line equipment, very clean, staff is very friendly.
Staff is super friendly and helpful. The kids love Travis for the kids class and enjoy going and being active. I love that I can work out while the kids do their classes, and that we can go and swim just to have a good time. The equipment in the gym is superior to other gym equipment I’ve used at other gyms and the atmosphere is great. I look forward to to going in for my workouts!
Great equipment
No lines waiting for equipment and the facility is kept clean.
Staff, facility, equipment, cleanliness
The staff is always very nice and I love that there is a women’s only workout room!
Everything
The staff is very friendly and helpful. I've been there 5 years an enjoyed going.
I like the number of options to choose from for each type of exercise. Numerous cardio, strength training, and other options
First time I had been to Novi ... better facility in many respects compared to West Bloomfield
The gym provides an open space with multiple options for any routine I am doing, workers and clients are respectful as well.
It’s a amazing gym with great facilities
Fitness factory (formerly Club Metro) has character that can’t be replicated by any other gym. I was a member at Lifetime Fitness, HealthQuest, YMCA and many others over the years. Fitness factory always felt like home at an affordable price. With many new pieces of equipment the gym is really making an effort to improve.
The gym is very clean and very easy to navigate. Everything is very organized.
it's a great gym !
Clean facility, friendly staff, maintained pools and locker room
I love Fitness Factory! The team the equipment the vibe of the gym is amazing. I love the brightness and how clean it was but as time goes on it is not as immaculately clean as it was when it was newer. The machines sometimes have old wipes that inconsiderate patrons leave the machine feel greasy at times the stairs are not clean you see the dirt building up the toilets are not clean there is hair dust and other things I wish I didn’t see. The first bathroom sink has not been working. In order for Fitness Factory to continue to be that bright immaculately maintained facility it was when it opened it requires more deep cleaning more maintenance staff on the floor the way they were earlier on and daily inspections. I only provide this feedback because I love this Fitness Factory gym!
Large space, lots of options, duplicate equipment. Staff are friendly and knowledgeable. Location in Novi is convenient and parking plentiful.
Judith
Atmosphere, equipment, staff
Place is clean. Equipment is well maintained