Member Testimonials
Availability and pool
has everything I need to work out
The facility is consistently enjoyable, with a noticeable emphasis on "Cleanliness and tidiness."
I regularly observe staff sanitizing workout machines and maintaining the women's restroom, which if greately appreciated.
The team is always welcoming and professional. They acknowledge members as they arrive and remain calm and courteous, even in challenging situations with difficult customers.
I did experience an issue when trying to redeem points for a bottle of water, as my card was charged instead. However, Ms.Eylan promptly assisted me and resolved the matter efficiently. She wa not only professional and knowledgeable but also very approachable and amiable, which made the process much easier.
On other occasion, Mr. Tyler also handled a similar issue with great professionalism.
Both Ms. Eylan and Mr. Tyler are valuable assets to the team.
Keep up the great work!
I love the atmosphere and the fact that it's 24hrs
Friendly staff, great atmosphere
Diversity in equipment
Great instructor and good overall facility presentation.
Cleanest gym I've ever been too. Everyone is very respectful
Excellent gym , great staff
Good people in charge.
The community
The staff is friendly as well as courteous, and helpful. Workout areas are spotless and in good working order, and maintained. Members are polite, but at the same time, there to get their exercises completed for the day.
Clean, working order, variety
Love the childcare available. Specifically the evening care. The front desk is also staffed by some pretty awesome individuals.
Great facility- friendly staff
24 hour access.
I absolutely love the new location in New Milford. Everything about it is tremendous. From the new machines to the overall layout to the locker rooms. I love it and it has motivated me to re-commit to being more consistent with my gym time.
Pool, equipment, hydro massager, hours
I can get into the club and get a workout without it being overly crowded. I love the staff. I love the people. I love the cleanliness.
The staff is so friendly and helpful and the gym is CLEAN! We love the kids club too!
I typically work out at the Club 24 in Brookfield and have repeatedly shared my thoughts on the dirty conditions of that gym. I will be going to the new Club 24 in New Milford from now on. The gym is gorgeous and offers so many options. It is so refreshing to go into a gym bathroom that isn't filthy. Keep up the good work!
Clean, not crowddd
It is a small and welcoming facility. They have what you need to have a great workout. I wish they had an indoor track, but they have everything else.
The machines are in good shape and organized well. The weight room is orderly
The atmosphere is homey and warm
You need to improve the parking lot by striping it.
Everything
I love the layout and environment! I’m so comfortable there and the facility is so clean
I really like the classes and instructors.
Open space.....great machines both sets....music ....sauna is great
I do not use services other than the pool which is great. If it was kept a bit warmer, it would be even better. Using it because the pool in Commerce is broken.