Member Testimonials
Everything
Classes are easy to access without pre-registration
How spacious the gym is. Also the amount of equipment there is.
Staffing is great, PJ runs a tight ship. I’m patiently waiting for the addition to be completed
One issue for sure needs to be addressed. The parking lot has several large potholes that need to be fixed before someone gets hurt.
24 hours
accessible and great classes and instructors
Fantastic gym. All equipments running and very tidy. Really enjoyed it
Good place to be.
I love Johnny Polson.
Excellent Gym
Very clean and functional gym
Plenty of machines and clean. Good People and a Pleasant Atmosphere
Friendly and helpful staff. Love your restorative and yin yoga classes. Great variety of classes.
Clean facility has everything you need
It's a space to workout and better yourself while also not feeling like a traditional gym experience. The cleanliness, amenities, and amount of equipment available have completely transformed how I view going to the gym. No longer do I feel the dread of getting in my car and going to workout, I am actually excited to go because of the experience at Powerhouse.
Courteous, polite, and respectful. However, members need to reminded to put the weights back when there done.
Good service, staff is very freindly
I truly enjoy my trainer Nicki. She makes me feel comfortable and gives me great instruction on how to complete my exercises.
I love the clean format of the gym, the new equipment, the large open space, and I really enjoy the amenities like the track area, the stretch area, the large arsenal of weight-lifting machines/equipment, the pool, the sauna, and the friendliness of gym representatives.
Super welcoming, and helpful staff.
The facility and the machines.
I feel authentically welcomed when I walked into Fitness Factory. All of the staff is very helpful. Also, the variety of machines, weights, and fitness classes is impressive.
The young lady at the front desk is very professional. The facility is very well-managed. The atmosphere is calming. The New Providence location is problematic. It is unfortunate that I have decided to drive back to Bergen County for a wellness experience. I live within walking distance of the New Providence location near Nokia (what used to be Bell Labs, AT&T, Alcatel-Lucent)/Murray HIll train station.
Accessibility to all of the equipment, clean environment, and flexible group programs
The wide range of options for every style of workout. The availability of qualified trainers. A large clean facility.
Lots of machines, great layout, good size turf area and class room. Men’s locker room has been a little dirty lately
Kindness and very helpful
Clean, good quality equipment, pool/sauna. Staff nice.
Available equipment and cleanliness.

Staff Exercise machines/ pool and spa