based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prices are severely unreasonable. Lowes offered to do the project for 1/3 the price (pickup of products, product, installation).
prices were much higher than I expected.
Thorough explanation of the product and process. Phil called back, saying he had contacted our property architecture committee, and was able to offer us more options.
Friendly staff that works to make your vision a reality
The estimator didnt come with a pad or pencil. Didnt take any notes. He took no measurements and suggested to wrap the rotten wood. When I stated that I wanted it removed, he then stated it would be better off to replace. I never heard back with a proposal as he said I would get it within 48 hours
We love your selections and our Rep Mr. Mariotti was very personable and informative and helped us with some custom ideas that we wanted.
Your employee called me and he was at wrong address and when I told him that he became very angry and said thats the address that he had and when I said I'm sorry that's not the right house he said I'm not stupid and I gave him the right address and he didn't show up at the property. So I guess I can't use your company if your employee is hard to deal with.
Super nice salesman. Still shopping around for competing pricing
I've received conflicting estimates from two separate representatives of this company (Joe and Dave) that differ by THOUSANDS of dollars for an identical job. I also found Dave to be rather rude and unprofessional. I've owned multiple properties and have dealt with many companies and contractors past and present. Dave was more interested in inflating the estimate previously issued by Joe (by at least a 100%) and two other professsional deck builders. Do yourselves a favor, next time send someone who's more tactful and fair minded.
Way too expensive I can't afford
The estimate was to high.
The man who came to do our estimate barely looked at the room that we need painted. He only actually entered the bathroom that needs to be painted because i told him to go into the bathroom to look at the job that we need done. He asked us over and over again if we wanted the ceiling painted or just the walls. He had a hard time getting up the stairs in our home (he's an older man, we are sensitive to that). We asked him to take a look at our powder room and give an estimate for that room to be painted as well. Again, he barely looked at the room. His estimates were sky high and we had zero confide confidence in this company. He tried to sell the labor day sale, but we don't just sign on the dotted line, we think things through. Anyway, as he was leaving, he was walking towards the front door and started swaying, like he was losing his balance. He got to the front door and we watched him walk carefully down the 1 step on our porch and he stayed again. I'm convinced that he was drunk. Worst estimate ever.
Informative. Not pushy! Very cordial.
The estimate was 3 times higher than other contractors.
The new fence project was too expensive and the representative did not give price for restoration of existing fence. So, I asked why do you have restoration in your name. Just ridiculous.
Pricing
Representative didn't show up. My appointment window was from 4:30-5pm. He had the office call me at 6pm asking if he could reschedule. Just call and let me know you wont be on time before the delivery window os up, not after. Hate this company!
It took 5 phone calls and 3 appointments for Beltway to tell me that they don't service my area.
do to the nature of my job as a construction manager, I do not accept lump sum bids.
requested price break out with labor and materials broken out.
was told that woodland does not provide this type of information.
what is cost of windows? I can arrange installation.
I never received the estimate for my bathroom.
Appointment was not met and did not call to reschedule
No quote received after 3 weeks past the home visit
Quick response. Thorough evaluation. Fair pricing.
since your backlog is so long we are going to take our time.
we are going to come by the showroom and look at the windows and sliding doors
The timeliness and professionalism of Bill was great.
Price.
Prompt service
Very good customer service received my estimate in a timely fashion
On time for appointment, knowledgeable and professional.
Duane was honest & knowledgeable. I felt like he gave me a fair price. I still
Have two more estimates & then I will make up my mind as to who I will hire.