based on 2243 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It is a bit out of my price range. Need to wait and save money.
The knowledge, expertise, & demeanor of your agent, Dave
Patricia who came out for estimate was very knowledgeable, friendly,fair price
You stand behind your product and if there are issues or dissatisfaction you will do what needs to be done to make sure your customerissatisfied.
Horribly over priced! Sales men told me i would have to pull permit. If he had to do it there would be a $ 1500 permit fee i would have to pay the company and would add to contract. Thar was the first thing he started with. Not a good start!
Terms of financing were not delivered as discussed.
Pricing was too high
Detailed project report.
Your pricing and the way you do business. I felt like I was buying a used car with tge games you play.
Excellent explanations and ease of customizing our tub to shower conversion. Raymond A. is terrific.
Just waiting for some roof pricing to see if I have enough funds left for new gutters
Price too high!
will seems to be dedicated, proffesional employee, polite and easy to work with
Great
The prices were way too expensive.
the young men who came to the house were very nice and did a wonderful job on my wood floors.
The cost is too high for this property. Not a good real estate investment.
Expensive compared to other companies.
On time, friendly, prepared! So far a great experience!
Carl Bob was very professional, informative, and friendly. He is knowledgeable about the product and helped me understand more about what goes into the installation of doors. I had a very good consultation with him.
We had an estimate set up for a small backyard patio to be poured in concrete, less that 450sqft. The price that was given to us was ASTRONOMICAL...it was 4x the amount of the national average price per sqft of concrete AND was by far the highest price we have gotten x3 and some times x4. It is unbelievably irresponsible and unethical to be charging so much for a product that others in the same business are charging the national average for. I will NOT ever pass on your company's information and if anything I would tell people there is no way they should use you. Do better!
Jake was great. Personable. Informative. Helpful.
Cost. Your price was way to high for what other estimates were, besides my wife and I are on a fixed income and cannot afford your prices.
Prices seemed very high compared to others in the same product categories
Very accommodating
Mr. Friss is very professional and personable. His explanations are clear and he checks to make sure I have no questions. He gives me great confidence that I can feel confident in the services that will be provided.
good quality
Our consultant did a fine job of presenting the product and creating a solution - including making sure the differentiation was clear. The problem was twofold: the price, and how your process presents it.
We are simply remodeling an existing, in perfect condition, 3x6' walk in shower. The prices given were $24K guaranteed for a year, $20K for a month, or $16K for signing that night.
That seemed very "car sales" in style for something that was trying to be differentiated as high end. In addition - before we received the prices we told our consultant that we had our deck custom rebuilt last summer - 700 sq ft, two levels, with a complete underdeck ceiling below...stairs, joists, beams and all....for $75K with high end composite decking and railing. It took weeks to tear down, build new, and build the lower ceiling - much less an incredible amount of expensive materials........and the first price we saw was 1/3 of that, done in one or two days, with 3'x6' of materials. You lost us there, no matter the price cuts. Ridiculous.
I understand you're in business to make money. However, I was dumbfounded by the quote I received.
I continued to look and found comparable windows from a competitor for a fraction of the cost with a 4 week lead time as compared to the 16 week lead time I was quoted.
Price was ridiculous and the salesman was not even there for 5 minutes to go over specifics . Terrible service .