based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Response time and knowledge about repairs.
Very professional and helpful. All my questions were addressed.
$1875 estimate for 300ft of quarter round.
Well, I explained on the phone what I needed only to hear from the gentleman who came to my door that the company no longer carries storm windows. What a giant waste of time!
Also, the gentleman who came to the door never introduced himself, or showed me a business card, or even had any papers from the office. Just walked in empty handed.
Is this how you guys run a business?
Even though I didn’t do the job- rep name Mathew was very professional & good communicator. Definitely would contact again for future work,,,
Price
,
We chose another company.
We weren't too happy with our experience when we booked an appt for someone to come out and go through products and he had a very little window of time to spend.
My husband took time out of his work schedule to be here and we didn't have much time to go over products.
Then, we didn't hear back for our estimate until I called to see where it was.
Bid was higher than expected
Quick response time to my problem.
The price was more than I'm willing to pay.
nice work
Still conceidering your quote.
professional approach
Never received a quote.
very Professional
Waiting on written estimate
The professionalism
Knowledge, experience, and price.
Don't know they haven't done the work yet nor have they contacted me for a start date.
The person doing the estimate only partially addressed our request
Great products. Friendly salesperson.
The price seems high, you could offer another 10% discount for veterans
Great customer service
The flexibility to schedule a time to come and get information for estimate was terrific and appreciated. I was told I'd have the estimate the following day, but it hasn't come. When I called to ask about it the customer service rep was not pleasant and acted like I was disturbing her. I was told I have to follow up with the inspector directly. I didn't have to chase him down. You all should contact him and find out what's up then let me know.
Provide more information on what will be done in terms I understand.
Their customer service was quick and responsive. Jason who came to evaluate the work was knowledgeable, friendly, patient, and came right on time! Since then we’ve been communicating by email and so far I like what I see. Allied Restoration gives me the confidence they are a well established company, with experienced professionals and it turns they also do plumbing, HVAC, electricity, custom doors, gardening and more.
Glenn arrived arrived late and he has never called me back like he said he was going to do yesterday.
Never got a quote after their visit. Guess it was a waste of my time.
You were fast. I had an experienced estimator.