based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We never received a bid on our project.
I believe the estimate was too high.
Their cost is too high
I never received the quotes or any follow ups from the visit.
the replacement/repairing is postponed.
It was much more than I expected to spend on basement windows. Chose Home Depot but thank you.
Several things - the ease of making an appointment and especially the follow up when I had not picked a date yet. The gentleman who came to our house let us know that he would be a few minutes late and was
Patient and friendly and knew his stuff inside and out. He was flexible and willing to work with us on a proposal for timeframes that work for us. We will get a couple of other estimates but our experience with you so far will be hard to beat.
Cost
Better price. 😊 Ryan was great, understood our needs and had great ideas. Cost is similar to another estimate we received, but the other product is considered better than vinyl.
Punctual, patient,was accepting and answered all of my questions! Still waiting on my estimate but i understand its probably delayed due to the holiday weekend!
The estimate was very expensive compared to other quotes.
I have nothing to say because nobody ever contacted us after measuring our property. Two weeks have passed. I reached out via email today to the person that gave me their business card but they have not responded. We hope their okay.
It has been 3 days and I have not received an estimate even after calling the estimater and your office
No information back on siding and wrap. I need details
Dennis Smith has been very professional and responsive to questions and requests. He is coming here for a 3rd time to finalize our quote.
its a small job. not a entire rehab.
It has been days without contact. The first communication I get is a survey? I would like the estimate for the fence needed to corral my dog. We moved to the property a few weeks ago and she just wants to run. Thank you for understanding
I never had a contract. Take this long to get the job done. I am very disappointed with you all company. But you all don't have to worry with me know more
. The manager don't tell the true about. Get the work done. God bless. I hope I never see you all again. I had got you all off line. The wrong thing I could done. God bless.Mrs. Last name removed.
Mark Eckenrode and his follow up is great.
Price
Very knowledgeable
Your salesman was very professional and courteous.
There was no problem there! However, your estimate was over a thousand dollars more than my HIGHEST estimate.
I am retired and need to be conscious of my spending.
Thanks for you time!
Name removed
Promptly arrived for initial appointment. Very receptive and supportive of ideas of improvement.
Your adjustor quoted me a rough price of $24,000 for vinyl which is just way too high. I set my budget at no more than $4,500 since I'm retired and will not over extend what I feel comfortable with.
The calculations given to me in the quote was wrong. I emailed Dave Friia about it and hadn't gotten a response yet.
the small job I wanted done became a big job that I could not afford.
You tried to charge me 19,000 for a vinyl fence that was over priced by 10,000 dollars that’s bad business and price gauging.
The cost of the job is too expensive.
Rep was Professional and knowledgeable.
We still don't have an estimate on this after two weeks.