based on 2243 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Had a great visit and estimate, would gladly use this company.
A O K
I like that you are a family business. Very professional in store and the guy that came out to measure. Wish you worked with Pella! We want blinds in the inside. Will likely use you for basement windows.
Straightforward assessment focusing on what is appropriate versus what may be more profitable to them.
The crew finished the job in a timely manner
I am am a returning customer and my experience with Woodland this time was disappointing to say the least. Sales representative Robert was unresponsive with questions, did not return repeat phone calls, did not respond to emails. The provided estimate did not provide any detail as to what I am paying for ie timing of installation, specified door styles, specified measurements, hardware, ect.
We are waiting for a couple more bids to come in.
Promptness is important along with making appointments to agreeable times.
To expensive. $350 to clean some gutters really
Sales Rep Joshua Donaldson was very helpful and even when we had a change order to make. Thanks for always being reliable.
Our salesperson came on time with all the appropriate information needed to do our job/
They came in and did exactly what I asked, but also informed me of different services that were available.
The estimate process was good and thorough, but the cost was just too high compared to others. Thanks for your time.
I was pressured into making an immediate appt. via a cold call, Once I was able to do some research on the company, I called an hour in advance to cancel the appt. (online ratings were terrible - less than 2 stars - and there were many complaints on file with the Better Business Bureau). Despite canceling, the estimator showed up anyway and didn't call to say he was on the way, as I was told on the phone he would do. He hadn't gotten the message from the receptionist/booker.
Pricing.
Estimated value was too high
Yes. I could get my whole townhouse power washed for the amount of money your estimate was for my very small patio and steps. $400 + is over kill. Scale back.
I’m still in process of getting other quotes. Also concerned about cold weather installation,, do to contraction with cold temps.
Thank you so much for your patisnce
he was very polite and he gave me a lot of insight. Thank you so much. I appreciate the quote.
Response
The quoted amount was not in my budget
Tony answered all my questions and proposed a fact-based solution at a reasonable price.
I had 1 bedroom door that needed to be fixed so that it would latch. It was a five minute job
& they wanted $350.00
I don not make money like that,
Beltway Builders it’s for the rich ,
inot the average or poor.
The representative came out - he was prompt and professional - to quote the job but the cost was too high for the work that needed to be done.
They never showed up.
No just went with another company thank you!
Called back and came when they were supposed to. Very professional.
The pricing for what want done is alittlt high
Deposit
Overpriced