based on 2243 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The price. I found someone to do thr work for $200.
Patricia was prompt and very helpful and informative about the job. I was very pleased with her suggestions. Would say a 9 rather than a 7.
Technician was knowledgeable and friendly.
Customer service. No pressure sales
I am looking for windows that allow egress in emergency but don’t obstruct view. Yours are coming in as casement at a high dollar amount. Our 90 year old mom is on a fixed budget.
After the initial introduction no personal contact. Phone, Message request for information to prepare the quote and last emailing the quote, This leaves me wondering if I need warranty service if I also get instructed on how to fix it be massage or email.
Sorry, I don't like to complain but compared to the service I got with the porch door this leaves a bad taste.
Service
Your estimate was way out of line.
The representative was very nice and informative. The price was a little costly to paint four doors, and it was no prep work to be done before painting . The estimate included prep work. The doors are new , primed and ready to be painted . If the price was more reasonable I would have went with your company. I think you are professional and that’s what I look for in a company.
Thank you
Mrs Last name removed
The estimator/ Progect manager was knowledgeable and good with explaining what will be done.
Prices too high compared to other contractors.
Too expensive.
I have been impressed with Tony and his team and that is why I called for a roof estimate for a leak but the person who came would not get on the roof unless I paid $12oo.50 so I gave my business to another company as did my sister who had the same experience with Beltway, however the other projects were fine.
Well, the woodland person that suppose to come and see the work, gave us a very high price over the phone which lead us to cancel his visit.
I was impressed y your employee who came to assess my concerns. Honest and engaging. Thank you.
High quality but very expensive. And timing is not the best for me. I'm still considering.
Initial presentation.
You keep your word
Do a wonderful job
No one called or showed for my confirmed s hedule appointment on Saturday July 30th. Unacceptable!!!
No one showed up to do the eatimate
Ryan was great. He really listened to what we were looking for and offered different options to consider. The prices were realistic, not inflated. I will pass that on to my friends and neighbors. We won't bother with other quotes anymore. They just waste your time with long sales pitches to soften the blow of shocking you in the end. You already offer proven, good quality windows, so you don't have to do that. It was just a simple and pleasant process. Thank you!
The variety of windows offered.
Low key approch of all concerned
Cost is my biggest concern
Their professional
I am still waiting for a second measurement to order our window.
The first order a window was ordered incorrectly and the plastic pieces on one of the casement windows are cracked and need to be replaced. The person who installed the window said nothing. I found the cracked pieces
Kyle does a good job connecting with us
We weren't given the original advertised discount initially, then were given a smaller discount, but that was never discussed initially either. Never got a breakdown of individual windows, just a lump sum which was astronomical. Will try and get a better breakdown and answer of which type of windows I was quoted, not just a number that I am stuck looking up and having to do my own research.
Over priced!
I was told you had the sliding glass door I wanted - I had you come out to the house - to only be told you can't provide me with a sliding glass door with blinds - very disappointed
Quick to set an appointment and ready to give us a bid on our residential door right away. Could show us how it would look and handled every question.