based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
send the estimate
I like that they are willing to do the work with my insurance company.
Too expensive!
Bid exceeded expected cost.
YES! I requested a copy for the work I wanted done and Mr.Shawn never copied me! Name removed Stumpf
Joe Valez is the person came to my house for free estimate. He is the best. He is easy going and understand what we discus about making a new driveway.
Thank you
First name removed
Price and lack of professionalism.
No one ever showed up for the estimate. Not a good luck right from the start!
Always courteous and ready to assist me on the phone!! The contractor was prompt, helpful and thorough!!
Waiting for the estimate,
Appreciate the thoroughness of the presentation by your representive, Are awaiting the written estimate,
I spoke to a follow up person from your company last night, and gave them a corrected email address.
NO QUOTE = NO CONSIDERATION/NO BUSINESS
The cost quoted to repair the damaged area of my fence was significantly more than that quoted by several other fencing companies.
Where is the window trim stimate and when you guy start work plz reply
From the beginning, the customer service was poor and inconsistent. I am not interested in doing business with this company.
Quote was about 5x what I expected and no breakout of detailed costs
Never received the quote from Matthew.
Helps find and evaluate product of interest. No hard push. Have been customer for many years and projects.
It is supposed to keep all debris out.
While the onsite visit was great and I really liked the guy that showed up, I am disappointed that I have not received a quote in about 2 weeks now. I forwarded the information requested and have received nothing unfortunately. The lack of communication is both unexpected and a real disappointment. He said he would quote me things I really need like replacing the steps on my deck which is a danger right now. I can't really recommend if I don't actually get a quote
Very thorough, helpful.
Timing not ready projects this year
I still have not received the quote/estimate I was told I would receive 24 hours later, this is two weeks later and I still did not get the quote.
I had a consultation/estimate scheduled at my house on 10/16, sometime between 11-1pm. No one came for the meeting, nor did they call to cancel or reschedule.
Your proposal was both expensive and incomplete. Will continue to try to find an independent handyman--as you recommended--to do our work. If that effort fails, we will reconsider your proposal.
William kidwell was super nice and professional. He made us feel very comfortable, can’t wait to see the finished project!
Half hour after their scheduled appointment the office called to say that the estimator was ill and couldn’t make it for the 11:30 meeting. They offered to reschedule, but I’m reluctant after they had already blown half my day. Doesn’t bode well for working with this firm.
didn't show up for appointment
The products
Professional
Eric spent a good deal of time explaining everything to us. Very professional.