based on 7315 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was never contacted with a price. No follow up.
Joshua Donaldson, was great. No pressure. Informative. Answered all our question.
the experience was good just getting other estimates.
Pricing extremely outside of initial budget, but I am still considering project.
Your cost estimate were three times more than anyone else.
Never showed up.
Price was excessive. No breakdown of material and labor estimates. No response to email about estimate
In the first meeting with two candidate contractors, we shared much information about the project but neither contractor was demonstrative about interest or capability for our project. That may well change as they further understand the plans and project.
never got an estimate.
We chose another company based on a neighbor recommendation and their price. Thanks for coming out to provide a quote.
Jeff was great! No "Salesy" pressure!
Your guy did not show up for the scheduled appointment.
Professional. Good communication. Discussed available options. Provides wide range of services.
The quote was outside the range I was looking to spend on this project.
The person was here maybe a total of 5 minutes and quoted me $3600.00. It was an OUTRAGEOUS price and I felt he didn't take the time to actually look at what was needed. No pictures or anything of the damage.
I would not recommend your company based of that reason only. I cannot speak on the work your company is doing.
Did not have a catalog to look at when came to home or product, thought quote was more than we thought
Excellent service and honesty. Very pleased when they come out give a free estimate and tell the customer the truth on when the project will be done. We would recommend this company to many of our friends and family.
I think we were treated fairly and professionally but the project just doesn’t fit our budget.
David Friia was rude towards me during cosultation/estimate. When i asked him about veteran/military discount... told me 10% & our company has to make money!
First off...my deceased 100% disabled Vietnam veteran only made $60 @ month plus additional $30 combat pay in the 1960's! Got shot, blown up & captured(POW) to protect the women/children in the United States of America!
Mr.Friia most likely never served in our military!
I am a Gold Star widow & firmly believe all men should serve at least 2 years of military service for their country!
Suggest you keep David Friia in a back office & far from field interviews with prospective clients.
The contractor showed up and left without doing the estimate and not informing me. I was 5 minutes away from my house and I told him to hold on and he agreed but left without any notice. Poor customer service.
Good vibes
Very pleasant/ explained everything
Your prices but I would like to see samples or pictures of the work you have completed related to the wor we want done.
Your prices exceeds other contractors twice as much.
Project estimate was triple the amount other decking companies offered.
Your estimator could not inspect the damage for he brought no ladders and wasn't prepared to climb one anyway. Your receptionist did not convey the need to go onto the roof.
I got someone for 1/2 the price thank you
Priced to high I’m going with someone else thank you
Cost
Company breached signed contract by not agreeing to perform work agreed upon for price listed on contract. Original agreement was for $828 they sent another employee out to verify job details from previous project manager and was told that job would now cost over $3,000. Highly disappointed in companies customer service after not hearing from anyone at company in over 6 weeks and how they are handling my attempts to have my deposit refunded.