based on 1594 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We are evaluating your pricing and obtaining other bids.
The concrete slab that was poured was discolored from the beginning. I called and notified your staff member and was told that when it dries, the color would match. I called again and was told that someone would get back to me. That never happened. The slab is still discolored. Over the past year it started cracking. I am very disappointed about the workmanship and the company’s lack of communication. I am hopeful that after this past Saturday’s visit from your representative, an amicable resolution will be met.
Professional approach to home remodeling approach. Knowledgeable, friendly staff.
A visit was scheduled for Saturday. When someone called Saturday morning to confirm and I explained that someone in my household was sick and I'd need to reschedule, they hung up.
I understand frustration with last-minute scheduling changes, but I take my daughter's COVID diagnosis and the need to quarantine seriously. The hang-up was just rude. I thought it might have been an accident, but no one called back.
The young man that came to our home presented himself very good.
Honest assessment of lead times for delivery.
There were too many surprises.
Estimate is well over four times higher than the next closest estimate so absolutely ridiculous and insulting.
Never received the quote
Lisa and Ryan have been attentive, knowledgeable, friendly and courteous. Listened to our requests and needs
Good interaction with estimator.
So far it is the best price for what I want done.
I will contact you next week if I have questions. Estimate for concrete driveway was much more than anticipated.
The Project Manager that came to my house was great! He was professional and knowledgeable. The only reason I am not going with your company is because of your reviews. Pretty scary stuff. I apologize for the inconvenience. I should have researched before I scheduled with you. Thanks for your time.
there was a problem with the job the gate i wanted i took the guy that did the permit and measumented he as me how do i want the gate to swing i said end also there is a half inch space between the gate and fence a rush job the fence did not go in to the opening for my gate
that put one metal sceaw in that did not hold i think for all the money that i pay out for the job
i showed have got what i ask for not what beltway builder want
Just waiting on the estimate at this point.
Your price was three times other quotes. Your installment time was 14 weeks. Other was 2 weeks. However, your salesman was very cordial.
Great service and transparency.
service
Materials have take too long ... work is not done...
After the project representative and I met to see what was to be done, he said he was going to take some measurements and be back with some figures. I received a text from him stating that he sent a email with the figures and never sat down with us to talk about the job. We are dissatisfied with this, so we are moving on. Thank you for responding to our request for a invoice anyway.
Seems Very overpriced for a single basic door, not painted, no hardware..
Your proposal only referenced labor cost, leaving materials purchase up to me - no thanks!
Your prices are off the chart
Straight forward, honest, and respectful of my time.
Organization new to me. Heard from multiple, very professional responders. Will use in the future for other needs. Thanks.
I was told that someone will be sent that could help with repairs on missing blinds on my existing beltway builders blinds installed for my home. But the person was trying to sell me new products and told me a minimum charge of $750 to fix anything.
You sent to home someone to give me an estimate that really couldn’t give me any information what your company can do to my back porch not even a estimate. He used the computer instead of giving me some type of explanation on what you all could offer me.. Poor customer service skills.. asked to meet with me early said he would be there in 20 minutes which took him 45 minutes to an hour..I’ve had contractors that have their LLC license instead of a business like Beltway Builders give me more ideas, information and a explanation of what they can offer me
more than I want to spend. I thought the price was quite high.
Your estimates are too high